FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide clear and upfront pricing with no hidden fees. Prices are based on the size and condition of the furniture or carpet. I always confirm the total price before starting the job so there are no surprises.
- What is your typical process for working with a new customer?
I start by asking a few questions and reviewing photos if available to understand the job. Once I arrive, I assess the furniture or carpet, explain the cleaning process, and confirm the price. I then perform a thorough cleaning using professional equipment and safe solutions, and make sure everything is clean and tidy before I leave.
- What education and/or training do you have that relates to your work?
I focus on learning best practices for upholstery and carpet cleaning, using professional equipment and manufacturer-recommended cleaning methods. I stay informed about safe cleaning techniques and products to ensure proper care for different fabrics