Pally Roofing

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Repairs needed

Current roof age

Current roof material

Responds in about 48 min

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Introduction

First-time customer discount! Call before the 30th! **** Tired of the run around with contrators and still being left stranded, Left undone, WAY over budget? We are the antidote to horror stories like this... • we have been in business for 17 years. • We have an unparalleled reputation in our community • We do the job right the first time, every time • We offer you a 100% guarantee on all our work I like doing business the old fashioned way, Charge a fair price for top-tier quality work and do it honestly with ZERO surprises... Sound fair? I hope to serve you so you can experience it first hand... - Phillip ''The Friendliest Roofer''

Overview

Hired 90 times

Serves Garrettsville, OH

Background checked

20 employees

17 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Specialties

Current roof material

,

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

66 reviews

5

89%

4

5%

3

2%

2

3%

1

1%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Darla B.

4 weeks ago

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Hired on Thumbtack

My insurance company gave me a dead line to have moss removed from my roof. What? I contacted a few contractors. One gave me a quote without ever coming out. It was reasonable. Pally made an appointment to come to my home. The young man who came out was very professional, clean cut, and most importantly knowledgeable. He got on my roofs and surveyed everything. Afterwards he showed me via a lap top and videos that not only did I need my moss removed, but I had some serious issues with my gutters. With the lack of fascia underneath them, the wood was rotting and my gutters were working themselves out of some of the rotted wood. Had he not gone up there, found the problem and taken videos to show me, I would never have known. He also explained to me why it was so important to remove the moss, what and why it was necessary to replace the wood that had rotted and cover it with fascia, and that they could fix the problem while still using my existing gutters. I chose Pally even though it cost me more. They actually saved me money though, had the problem not been discovered, I could have ended up replacing everything (gutters and all). He also explained some maintenance that would preserve my shingles even longer than the warranty. (I did not have that option done, but will in the future.) They first had a man come and clean and spray my roofs. Again, he explained what he was doing and what I should expect to happen. About two weeks later, a team of men came out removed and completed all the repairs to the wood underneath the gutters, overlayed all of it with fascia, as well as cleaned out and replaced my existing gutters with a much better mount or nail (not sure what they are called). Again the foreman of the team was very imformative, before, while, and after they had completed the work. When the work was completed, they took me around to inspect their work and cleaned off the remnants of the dead moss. They were very neat, professional, and carefully surveyed my property afterwards, removing anything that may have fallen on the ground. I am VERY pleased with the work that was done, the knowledge they expressed, and over all professionalism. My only complaint was the communication with the office. There was a lack of communication of when they were to have someone here to give me an estimate and never called to tell me when the team was arriving to do the work. The most important parts, their knowledge, videos, communication while here, care of my property & workmanship were top notch. 🌟🌟🌟🌟🌟

Details: Asphalt shingles • Before 2000 • More than 2 years ago • 2,000 - 2,500 sq ft • Three-story building • Residential

Pally Roofing's reply

We genuinely appreciate your support and trust in us. Your 5-star review brightens our day and constantly reminds us why we love what we do. We'll continue striving to provide exceptional services and outstanding customer care to make every interaction with us remarkable. Thank you!😊

Roof Cleaning

Yvonne C.

May 21, 2024

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Hired on Thumbtack

Although we had some trouble communicating with eachother, the Pally Roof company did try to connect with me and we eventually worked out our communication problems. Thank you!

Details: Install new gutters (no existing gutters) • 2,000 - 3,000 sq ft • Two-story building • Residential • I would like the pro to buy the gutter materials

Pally Roofing's reply

Thank you so much for your review, we appreciate your kindness!

Gutter Installation or Replacement

Art G.

Jul 24, 2024

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Hired on Thumbtack

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Pally Roofing's reply

Roof Repair or Maintenance

Brandi C.

Aug 3, 2023

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Hired on Thumbtack

Benny, Levi, Chris are all amazing. Got the leak on our roof fixed in no time at all. Great customer service. Excellent consultation. The repair was handled fast and efficiently. Thanks for all your help. Definitely would refer them for all your roofing needs!

Details: Shingles or tiles need to be repaired or replaced • Flashing needs to be repaired or replaced • Two-story building • No, the project is not covered by an insurance claim • Residential

Pally Roofing's reply

We are overjoyed to read your 5-star review Brandi! Thank you for your kind words and for supporting our family owned roofing and gutter business. We truly appreciate your feedback and are always striving to improve.

Roof Repair or Maintenance

Jeffrey R.

Dec 16, 2022

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Hired on Thumbtack

Details: Single-level building • 1,000 - 2,000 sq ft • Just once

Pally Roofing's reply

Gutter Cleaning and Maintenance

Credentials

Background Check

Phillip Schmucker

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Very affordable - Cash, Credit Card, Payment Options and 0% Options
What is your typical process for working with a new customer?
After a thorough inspection you will receive an estimate, most times SAME DAY
What education and/or training do you have that relates to your work?
Roofing and Gutter university, soft skills, leadership, business management, finance management