FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My service call fee is $115 and covers the first hour of labor. 80% of calls are completed within the first hour . $85 per additional hour. I prefer to provide all materials for hook ups, repairs, installs, etc. I provide senior and military discounts. Larger jobs will be bid before beginning work.
- What is your typical process for working with a new customer?
Gather as much information about the job as I can. I try to diagnose the problem based off the symptoms the customer describes and provide a time frame of the repair.
- What education and/or training do you have that relates to your work?
I have a degree in civil engineering specializing in Construction Management. I have ran several different types of equipment. I am OSHA certified. I am certified to do service work for the counties I work in.