FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive, transparent pricing based on the size of the space, the current condition, and the type of service requested (standard, deep clean, move-in/out, etc.). We provide customized quotes with no hidden fees. We also offer special discounts for clients who book recurring services (weekly, bi-weekly, or monthly)!
- What is your typical process for working with a new customer?
We start with a quick, friendly consultation via message to understand your specific needs, priorities, and the size of your home. After providing a clear estimate and scheduling a date, our professional team arrives on time and fully equipped. We do a walkthrough before starting and another one after we finish to ensure you are 100% satisfied with the results.
- What education and/or training do you have that relates to your work?
Our team is extensively trained in premium residential and commercial cleaning techniques. We specialize in using eco-friendly and pet-safe products, ensuring a safe environment for your whole family. We also follow strict sanitization protocols to back up our infection-free guarantee, treating every home with the utmost care and attention to detail.