FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We realize that when unexpected plumbing issues arise, the sudden impact of cost towards repairs and replacements can be hard to swallow. That why offer all of our customers a free on-site no obligation estimate with one of our plumbing experts. Our experts are trained in providing any and all options to get your system back up and running. Our customers find that our Upfront, Flat-Rate Pricing solutions provide the peace of mind they're seeking in their time of need.
- What is your typical process for working with a new customer?
Our friendly and skilled service coordinators can walk you through a short list of questions to help us understand how we can best serve your needs and schedule your free consultation at a time most convenient for you. Once on-site our expert plumbers will answer any and all questions regarding your plumbing system and provide you with custom options so you can make the most informed decision possible.
- What education and/or training do you have that relates to your work?
CPD is focused on staying up to date on all the latest advancements in the plumbing industry. We do this by continued education with product manufacturers so our experts can be best suited to diagnose any issues you may be experiencing. Our long-standing excellent reputation with State and Local building departments through continued education in the latest code requirements will be sure to make your project a success.