FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, upfront pricing with no surprises. Every project is custom, so pricing is based on the scope of work, materials selected, and overall design goals. We provide detailed written estimates before any work begins. There are no hidden fees, and any changes are discussed and approved in advance. Occasionally, we offer seasonal promotions or bundled savings, which we’re happy to review during your consultation.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your goals, budget, and timeline. From there, we schedule an in-home or virtual consultation to review the space, discuss design options, and answer questions. Next, we provide a clear, detailed proposal outlining the work, materials, and timeline. Once approved, we handle scheduling, coordination, and communication throughout the project. You’ll have a single point of contact from start to finish, and we keep you informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team brings years of hands-on experience in kitchen and bathroom remodeling, design, and project management. We’ve worked on a wide range of residential renovation projects, from simple upgrades to full transformations. We stay current on industry best practices, materials, and installation standards to ensure high-quality results. Our focus is combining practical experience with thoughtful design and strong customer service.