FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is stated on my website. Company-wide, commercial and real estate pricing is based on individual needs so a quote is given after details are discussed.
- What is your typical process for working with a new customer?
I have made some hard decisions and big changes in how I am moving forward because of and during COVID 19. I will continue to work but as of now, my hours will be more limited. As always, I book only one client in the morning and one in the afternoon, this will continue. After initial contact by you through email, phone, or text, I respond and together we clarify your needs and book a day time. I then send you further information which includes a contract. The contract is vital, not only to spell out the cost and your interests but includes my satisfaction guarantee. Also, the contract includes ownership and usage rights specifications that have been decided between us beforehand. On the day of your session, I am not very concerned with time. It takes as long as it takes. I have a changing room. We take breaks. We look over the progress and make decisions together. Once we have finished, my work continues. I process and retouch each image. This means that your images are not accessed immediately. A rush is less than 36 hours. You will be notified through your email and given a link to your gallery of finished images.
- What education and/or training do you have that relates to your work?
I have a Bachelors of Fine Arts degree from the Kansas City Art Institue in Kansas City, Missouri My major was Photography and Film I have an ongoing love for continuous education. Keeping up with the ever-changing technology.