GreenMaid

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Number of bedrooms

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About

Have a question about our services? Give us a call! GreenMaid is the right cleaning service for you! We're on time, detailed and thorough. • You will get a team of 2-6 highly trained, background checked professionals • We're licensed and insured up to $1 million • We bring all of the supplies • Clients rate us 5 stars on Yelp, Google, Facebook & Thumbtack • We use mostly green/eco-friendly products • See whats included on our website under "Whats Included" The best part of GreenMaid is the peace we give to our clients. Knowing they can trust us to show up on time, do a thorough cleaning, and make their life a little easier. We provide more than a clean home - we give people freedom and time that they wouldn't otherwise have. That gives meaning to everything we do.

Overview

Hired 93 times

Background checked

7 employees

10 years in business

Business hours

SunClosedMon9:00 am - 6:00 pm

Payment methods

Ask this pro about their preferred payment method.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2017

Services offered

Cleaning type

Standard cleaning

Deep cleaning

Move out cleaning

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.8

51 reviews

80%

18%

Read reviews that mention:

Marylou B.

May 5, 2017

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Hired on Thumbtack

I tried to send this earlier but not sure it went through because I want you to know that Melissa Granke is outstanding in every aspect. She is professional, polite, warm & friendly and excellent at what she does❤️ I am from Cincinnati staying here in Akron with my grandson and wanted to surprise my son with a clean house when he returns and Melissa made this home sparkle so I will always use your service due to Melissa and her great customer service!! Thank you, Marylou Benjamin

House Cleaning

Suyash M.

Jun 17, 2017

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Hired on Thumbtack

Melissa and her crew were fantastic! They spent many hours cleaning my house and went through every area without rushing it. They were very courteous, professional and punctual. They are very reasonably priced and there were no surprises. Will definitely use them again! Great job!

House Cleaning

Katie F.

Apr 10, 2017

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Hired on Thumbtack

I booked Green Maids to come out to my 1000 square foot townhouse on a Friday afternoon while we were at work for a spring cleaning. For this reason, I paid extra for the deep clean, including adding on oven cleaning and wall spot-cleaning. I had never hired a cleaning service before, but thought it was necessary this year because we are working so much. GreenMaids is a locally owned company with two staff members. I was looking forward to it SO MUCH, and was so excited to arrive home Friday evening. As I walked in the door, I could see that some tasks were done immaculately well. For example, the kitchen floor was shining, the scuff marks on the wall had disappeared, and the upstairs bathroom had not a single trace of soap scum. Beautiful! But the more I looked around the house, the more I could see that some items were either done with half-attempt or not done at all! For example, there was dust and cobwebs behind the downstairs toilet, indicating that the floor was only swept and mopped where the floor was easily accessible. There were still spots on the downstairs bathroom mirror and did not appear to have been wiped down at all. The counter tops looked clean, but when I moved the appliances, I could see dust and crumbs, meaning they only wiped what was visible. I entered the living room and found that nothing was dusted, the sliding glass door was not wiped down, and the carpet was not vacuumed. It looked as if they didn’t even step foot in the living room at all. The second floor was vacuumed and the beds were made, but no dusting or wiping of surfaces was done. And though the upstairs bathroom was mostly clean, the eye level shelf was dusted, while the one just above eye level right next to it was not. Truly, it seemed like the two cleaners didn’t follow the checklist that the company provides the customer, and they did a very quick, surface-level cleaning of what they thought I would be able to see/check for. I was so disappointed. I felt as if I had wasted $180 dollars ($140 for the clean, and $20 tip for each cleaner) for nothing. Thankfully, Melissa, the owner, was responsive and wanted to make it better. She listened to my thoughts and saw the pictures I had taken. She offered to personally come out to my home (on a Saturday, no less) and re-clean. She did a phenomenal job! Everything was gorgeous, even the smallest details. It was exactly the way that I had wanted it when I booked the spring cleaning. It is unfortunate that the original cleaning was disappointing, but Melissa made it right. To me, that is the sign of a great business person. I can’t expect her to be able to ensure that every employee will do a great job every single time, but she really came through with making the whole situation better. I am under the impression that the two cleaners who cleaned my home are currently the only employees of the company. So, while I am hesitant to book another appointment until the team is expanded, I can at least say that should something go awry, Melissa will personally ensure the job is done correctly.

GreenMaid's reply

Thank you Katie. I appreciate you reaching out and giving us a chance to make things right!

House Cleaning

Shayna B.

Sep 23, 2017

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Hired on Thumbtack

Green Maid did such an excellent job on my mothers home. I came in the house and gasped because it sparkled! They pulled away the furniture from the walls, scrubbed the kitchen & floors, tried to make the best of a home full of papers and art supplies. My hats off to you, ladies ! And my deepest thanks for your help.

House Cleaning

Howard M.

Oct 20, 2017

•

Hired on Thumbtack

They showed up on time and did a great job cleaning the house. I will use their services again.

House Cleaning

Credentials

Background Check

Melissa Granke

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Yes, our prices are list online at our website and are based on how many bedrooms and how often we will be cleaning. You can select your services, get an instant price, and even schedule your service online 24 hours a day.
What is your typical process for working with a new customer?
We provide upfront pricing right on our website. Clients can call or schedule online. Our cleaning checklist outlines the standard and deep clean options. Once the cleaning is booked we will arrive on time with all of the supplies needed to do the cleaning. Every GreenMaid is friendly, professional, background and referenced checked for your peace of mind.
What education and/or training do you have that relates to your work?
We have over 20 years of cleaning experience combined. We bring this knowledge and experience to your home when we clean. We use the right products and tools to tackle your toughest messes and get things clean and sparkling.