FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free, no-obligation inspections and written estimates. Our pricing is transparent and based on the unique needs of each home. We also offer financing options and seasonal promotions to make projects more affordable for homeowners.
- What is your typical process for working with a new customer?
It starts with a complimentary in-home inspection by one of our trained waterproofing specialists. We take the time to listen to your concerns, evaluate the source of the problem, and explain all available options. From there, we provide a detailed proposal and walk you through the process step-by-step. Once approved, our installation team completes the work quickly and professionally, with final cleanup and a follow-up to ensure your satisfaction.
- What education and/or training do you have that relates to your work?
Our team undergoes continuous training on the latest basement waterproofing and foundation repair methods, including advanced drainage systems, sump pump technology, and wall reinforcement systems. Ohio State Waterproofing has been serving homeowners since 1978, and we are licensed, bonded, insured, and certified through multiple industry organizations to guarantee the highest quality of workmanship.