FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our customers find that we fall right into the fair range of pricing. We are not by any means the most expensive company not even close, we are also not the cheapest company. Our pricing is reflected on the high quality products we use on your home, to insure the longest lasting of quality work.
- What is your typical process for working with a new customer?
We start by providing them with an estimate, or inspection for insurance. Once that has been done we sit down and go over products, options, and contract. Once everyone is satisfied and the contract is signed, we order material immediately and get you directly on the schedule that works best for you. If you are a customer with leaks, naturally you are top priority. once the job is completed and the customer is satisfied, we collect payment, give you a paid invoice for your records and say our goodbyes.
- What education and/or training do you have that relates to your work?
We at Thermal Roofing and Siding are shingle master certified, Gaf certified, Lomanco ventilation certified, #1 rated and oldest company in Ohio to carry an A+ rating with the BBB