It’s free with no obligation to hire
Hired 10 times
40 years in business
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Did a great job! Dried fast, very professional, am referring to friends and neighborsSep 15, 2017Verified
Great price got me in quickly as they had just had a cancellation so with in 24 hours! Did a great job never been so happy with my carpet cleaning before! They are so clean and fresh and I feel so much better having had them cleaned! Thank you guys so much!Aug 28, 2017Verified
This was my first time using Harris carpet cleaning and I am beyond happy with their work. They got me right in, was punctual and they cleaned my carpets better than ANYONE ever has. I am impressed, will never use anyone else and have recommended them to all my friends ! I was thinking of replacing my carpet but now it's not necessary. Great job, thank you so much !Jul 27, 2017VerifiedHarris Carpet Cleaning LLC's reply
Thanks again for having us out! We really appreciate your business.
We had the carpets cleaned in three rooms by Harris Carpet Cleaning. They arrived on time and were friendly and professional. Our carpet smell great and look clean. We will definetely use their services in the future.Jul 26, 2017VerifiedHarris Carpet Cleaning LLC's reply
Thanks again Abbey for having us out to your beautiful home.
The carpets looked good, but they left a terrible smell in the basement. This ruined my house showing and many potential buyers walked away as the smell was unbearable. I confronted the company who refused to take any responsibility. I asked for a full refund and they not only refused, but then thought it was funny that I was upset and laughed. Please do not make the same mistake I did, do not under any circumstance hire this company...Jul 25, 2017VerifiedHarris Carpet Cleaning LLC's reply
Once again like stated in our email conversation we offered a refund of the room in question upon inspection. We also offered to come out and deodorize the area in question which you refused both! I'm a 100% sure there was a existing issue like water damage in your basement. We find it very suspicious that you only had part of your L- shaped basement cleaned and not the other half or stairs leading down which where EXTREMELY DIRTY! Had you agreed to a Inspection and your clam verified I would gladly refund your money. Thanks for letting us know of this URGENT matter 5 DAYS later! Thanks again for your business.
- What should the customer know about your pricing (e.g., discounts, fees)?Yes. We do have a very simple standard pricing system. For residential customers we do area pricing. Any area under 250 square-foot would count as one area. We have a four area special for $95 each additional area is only $20. Commercial carpet cleaning is $.17 a square foot.
- What is your typical process for working with a new customer?We like to learn more about the cleaning situation. We will do a complete walk-through with the customer. Give the customer the best evaluation and expectations before the job started. There are no gimmicks with Harris Carpet Cleaning,no bait and switch tactics either!
- What education and/or training do you have that relates to your work?Harris Carpet Cleaning is up-to-date on IICRC certification and has a valid Ohio vendors license. Harris Carpet Cleaning is also licensed, bonded and insured.