- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. We do have a very simple standard pricing system. For residential customers we do area pricing. Any area under 250 square-foot would count as one area. We have a four area special for $95 each additional area is only $20. Commercial carpet cleaning is $.17 a square foot.
- What is your typical process for working with a new customer?
We like to learn more about the cleaning situation. We will do a complete walk-through with the customer. Give the customer the best evaluation and expectations before the job started. There are no gimmicks with Harris Carpet Cleaning,no bait and switch tactics either!
- What education and/or training do you have that relates to your work?
Harris Carpet Cleaning is up-to-date on IICRC certification and has a valid Ohio vendors license. Harris Carpet Cleaning is also licensed, bonded and insured.