Oxi Fresh of Columbus
Oxi Fresh of Columbus

Oxi Fresh of Columbus

Top Pro

$88
starting cost


Responds within a day

Introduction: At Oxi Fresh we stand out in two ways: 1) Our system is different than most. We are not your traditional hot water extraction service. We use a proprietary method that uses very little water (3 gallons for a typical household) but is phenomenally effective and allows your carpet to be dry in no time because we haven’t pumped 50 or so gallons of water into your carpets. 2) Our staff really does care about providing excellent customer service. It’s not difficult to find a company that can clean your carpets, but it can be challenging to find a company that will treat you and your home with respect. We are genuinely appreciative of the fact that you are putting trust in us to take care of your carpets and we truly believe that when we are finished you would be proud to refer your friends to us. Our first priority is to make sure that you are happy with the work we’ve done when we finish. We work hard to make sure that the quote you receive from us is the price you will pay, without any surprise up charges or pushy sales pitches. We evaluate your needs as best we can here on Thumbtack, ask questions & make sure that our quote is what is best for you before we show up so you can count on Oxi Fresh for a clean carpet, a competitive price and friendly service every time. There is nothing more satisfying than seeing the reaction & excitement on our customer's faces when they think their carpet is beyond saving and when we are finished and it looks new. That's a wonderful feeling.
Overview

Hired 69 times

2 similar jobs done near you

Background checked

Verified business

4 employees

9 years in business

Payment methods

Cash, Credit card

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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Jul - Dec

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All year

Featured Projects

15 photos

Specialties
Cleaning method

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Reviews

Customers rated this pro highly for work quality, professionalism, and punctuality.

Great 4.7

73 reviews

5
81%
4
10%
3
8%
2
0%
1
1%

Read reviews that mention:


pro avatar
Sophanny L.
Jan 17, 2022
·

Hired on Thumbtack

Hired on Thumbtack

What a seamless experience from start to finish. Each person we dealt with was punctual, professional and caring. The carpet cleaning job they did for us was above expectations - looked amazing! Wish we had known about them sooner.

Details: Two-story house • 5 rooms • Drink stains • 2 flights • As recommended by the pro • I don't have pets at home • No smokers in home

Carpet Cleaning
pro avatar
Karen S.
Jun 25, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Let us know exactly when they would arrive….went over what they would do for cleaning and how…worked very quickly and efficiently. We are very pleased with their work.

Details: Two-story house • 2 rooms • Pet stains • Food stains • Drink stains • No stairs • As recommended by the pro • I have pets at home • No smokers in home

Carpet Cleaning
pro avatar
Daria M.
Feb 2, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Wonderful job with our carpet cleaning for our new home! Very impressed.

Details: Two-story house • 6 rooms • 2 flights • Steam cleaning • I don't have pets at home • No smokers in home

Carpet Cleaning
pro avatar
Dan W.
Feb 19, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Tech was fabulous, very surprised at the technology available for checking stain types and using the right cleaning technique. Carpet was dry very fast, about 20 minutes.

Details: Apartment / condo • 1 room • Pet stains • Drink stains • No stairs • As recommended by the pro • I don't have pets at home • No smokers in home

Carpet Cleaning
pro avatar
Lisa A.
4 weeks ago
·

Hired on Thumbtack

Hired on Thumbtack

No thanks. Charge too much for any needed spot cleaning for stains or dirty traffic areas, so those weren't able to be addressed. Basically, did a good job cleaning with what he had to work with. Owner very professional with good follow-up.

Details: Two-story house • 6 rooms • 2 flights • As recommended by the pro • I don't have pets at home • No smokers in home

Carpet Cleaning
Credentials
Business Verified

Oxi Fresh of Columbus verified

Background Check

William Mize

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Thumbtack Discount Code: TT0371 In order to earn your trust and to prove the premium quality of care we offer, we are currently offering Thumbtack customers our largest discount that is available nowhere else, 25% off on carpet your cleaning using the code (TT0371). We do our best to make sure that the estimate we provide to you in this format is as accurate as we can make it. Our technicians will never be "pushy" or try to sell you something you don't need. We make an effort to educate our customers on any products or services that may benefit them so that they can make a decision on the services they would like to have us perform.

  • What is your typical process for working with a new customer?

    One of the great things about Thumbtack is that we have the opportunity to get to understand your concerns a little better than in most other venues. It is frustrating as a customer getting a price for a service in your home and then when the service professional shows up the price changes, whether that be from a pushy sales approach or from a misunderstanding about the scope of the job, especially as it pertains to stubborn stains. Our goal is to get a good understanding of what created the stains your trying to eradicate so we can get it out without using un-needed Oxi products and be certain that the price you get from us is the price you pay at the time of service. In some cases there may be additional services we can offer, but those services are always optional for you. Our process for cleaning involves the following: 1) Walk through inspection. We’ll walk through the areas you’ve requested us to clean and identify any potential concerns and visit with you about those and any concerns you may have prior to starting the job. 2) Pre-Treatment. For areas that are heavily soiled we will apply a pre-treatment solution that will start to break down oils and harder to remove dirt and grime. 3) Cleaning solution. Our cleaning solution uses the power of oxygen as well as an encapsulator. This part of the process breaks apart the dirt and debris from the carpet fibers and the encapsulator forms tiny crystals around the broken up dirt and debris so it can be easily removed from the carpet. 4) Cleaning. Since we spray our cleaning solution onto the carpet, there is no need for hoses drug throughout your home or doors being left open, nor the need to pump truck loads of water into your carpet. Our carpet machine resembles a vacuum cleaner, but the similarities end there. There is a powerful motor spinning two commercial grade counter rotating brushes at 480 rpm. Those brushes reach deep into the carpet and extract the encapsulated dirt and debris and collect them in a catch basin on our machine. We’ll even be happy to show you all the dirt, debris and hair we pull out of your carpet if you so wish. Also because of the way our brushes work, your carpet does not need to be groomed after our process. The brushes revitalize the carpet fibers and leave them standing tall, just like the day the carpet was installed. And since our process is low moisture, your carpets are dry within an hour or two depending on the humidity.

  • What education and/or training do you have that relates to your work?

    I have been trained at our franchise headquarters in Denver, Colorado and have a staff of trained professionals ready to assist us (if needed) in just about every area and in just about every situation.

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