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About
Hi! I am Bill Brown, owner of Paramount. Yup, that’s the family and I above. (I am also the company avatar but a much younger version:)
Paramount believes in delivering services with only the highest regards to health, safety, comfort, reliability, quality, and customer service. (In fact, a poster that states this is on the wall in our training room.)
We provide heating, cooling, and duct cleaning services to homeowners in Columbus, OH and surrounding areas. We are located in New Albany.
We have won many awards, have been blessed to have worked for over 25,000 customers, and we have the awesome team of coworkers who are ready to serve you. Read our reviews on Google, and if you need help - reach out to us.
Overview
Hired 142 times
Background checked
Verified business
24 employees
14 years in business
Business hours
SunClosedMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and PayPal.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2020
Services offered
Work needed
Install new A/C units
Replace existing A/C units
Remove old A/C units
Install ducts and vents
System type
Split system
Packaged system
Other
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.7
96 reviews
5
85%
4
8%
3
1%
2
2%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Kristina B.
Jun 4, 2020
•
Hired on Thumbtack
We had a wonderful experience with Paramount! Our AC went out while temps were in the upper 80s and Paramount was able to come out same day to check out our issues. It turned out that we needed a new AC and we went ahead and replaced our furnace as well. Kurt was extremely knowledgeable when explaining our options and answer our questions. He was a pleasure to work with!
Ben and his team installed our new appliances and they were also a joy to work with. They were very pleasant people who had a smile on their face the entire time. The equipment and labor were very reasonably priced compared to the other quotes we received around town.
I would 100% recommend Paramount!
Details: Install new heating system • Remove old heating system • As recommended by professional • Basement • 1,000 - 2,000 sq ft • Two-story building • House
Heating System Installation or Replacement
Jeff K.
Jun 22, 2022
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Hired on Thumbtack
Paramount was great to work with from start to finish. They were able to get us scheduled for an estimate and, ultimately, an AC replacement within a few days. During a heat wave, no less. Pricing was reasonable and their customer service was on point.
Details: Repair • Only warm air is blowing from the vents • The power is on, but the fan won't run • Basement • Outside • House
Paramount Heating & Air Conditioning's reply
Hi Jeff!
Thank you so much for the positive feedback! We are so glad we were able to help you and your family stay cool during these scorching temperatures!
Central Air Conditioning Repair or Maintenance
Steve H.
Sep 6, 2022
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Hired on Thumbtack
Very quick to respond, overall pleased with interaction. They explained in detail the process and made sure I understood what was wrong with the AC unit
Details: Routine Maintenance • The power is on, but the fan won't run • Outside • Outside • House
Central Air Conditioning Repair or Maintenance
Denise S.
Dec 10, 2020
•
Hired on Thumbtack
If I could select all the qualities I would. Fred was great he ask if he could come inside my house I said yes he had his PPE on the whole time got right to work, even offered to set up my thermostat with app.
Details: Replacement • House
Thermostat Installation or Repair
Matt K.
Sep 22, 2019
•
Hired on Thumbtack
Fred arrived right on time, listened to my assessment of the problem, he was quickly able to diagnose a short circuit on the low voltage thermostat wiring. He made the repairs and was finished with everything start to finish in 1 hour.
Details: Furnace • Attic • Two-story building • House
Heating System Repair or Maintenance
Credentials
Business Verified
Paramount Heating & Air Conditioning verified
Background Check
William Brown
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge an $89 diagnostic fee to come to your home or business to determine what work will be needed.
From there, we provide a flat rate quote for any repairs before we do any work.
What is your typical process for working with a new customer?
For repairs, we stop out and determine exactly what is going on with the system, then provide options for repair. Our service and diagnostic fee during normal business hours is $89.
What education and/or training do you have that relates to your work?
Our technicians are National Comfort Institute and NATE certified. Plus, we have a State of Ohio Residential and Commercial HVAC contractor's license and Residential and Commercial Plumbing License.
Bill Brown, the owner, has an Associate Degree in HVAC from Columbus State, plus sits on the advisory board for a few local training organizations.
