FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price based on the scope of the problem and the work required, not a one-size-fits-all package. Whenever possible, I provide a clear project fee before work begins. Larger projects can also be phased so you can address the highest-priority issue first without committing to everything at once.
- What is your typical process for working with a new customer?
I start with a short discovery conversation to understand what is happening in your business, what you are trying to accomplish, and where you feel stuck. From there, I work with you to review your numbers and other relevant business information, then identify what is driving the problem. Before we begin, we agree on a clear scope and what a successful outcome should look like. I take the time to learn how your business works and, where possible, tie the work to a measurable business outcome. The goal is practical execution that creates measurable progress for your business.
- What education and/or training do you have that relates to your work?
My background spans marketing, finance, analytics, and 15 years in enterprise revenue operations. I have a BS in Marketing, an MBA, and an MS in Business Analytics. I am also Lean Six Sigma Green Belt certified.