Legend Cleaning and Floor Care Professionals LLC
Hired 199 times
22 years in business
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My experience with Legend Floor Care and Cleaning was GREAT! Mike and his team were professional and explained the process thoroughly. I received an education as well as great looking floors!Jun 28, 2018Verified
Would definitely recommend. Was on time and did a high quality cleaning and wasJul 2, 2018Verified
I was happy they could be scheduled on short notice, but felt as though they could have done a better job cleaning overall. There were certain areas that were spotless (bathrooms), and others that needed more work (vacuuming left something to be desired). I would probably recommend to a friend for a move-out clean in the future; I would not use them for a move-in clean at my new home.Jun 5, 2018VerifiedLegend Cleaning and Floor Care Professionals LLC's reply
Sorry Kristin. I'm happy everything was spotless besides a little vacuuming being missed though.
We are very pleased with the cleaning they provided. We have hardwood floors and they did a great job getting them cleaned. Very good work in the bathrooms and kitchen as well. They brought a professional 3 person team that arrived on time and left us happy. Highly recommend.Feb 16, 2018Verified
Carpet was not very clean. We've cleaned it twice by ourselves and gotten so much dirt out. There were very dark areas in the LR that they didn't remove, but we did it ourselves.Dec 21, 2017Legend Cleaning and Floor Care Professionals LLC's reply
Ma'am we cleaned your carpets 3 months ago, of course you will have dirt build up over 3 months of walking on it. I'm sorry you thought cleaning carpets meant it protects them from future dirt buildup. I recommended cleaning your carpets every 6 months to clean the dirt that you referred to that builds over time due to you living on it.
- What should the customer know about your pricing (e.g., discounts, fees)?We generally do not use standard pricing. Because we are a small local company, we can negotiate and give lower prices depending on location and situation.
- What is your typical process for working with a new customer?Our crew introduces themselves and asks the customer for a walk-through of the property needing serviced. It is imperative the customer knows they can trust us in their homes.
- What education and/or training do you have that relates to your work?All of our employees complete a 2 week training period with a crew leader and are all OSHA trained.