FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is straightforward and all-inclusive, with no hidden fees for things like screens, sills, or hard-to-reach areas for our window cleaning. For customers who choose HomeSmiles 365, our annual maintenance plan with four visits per year, pricing includes a built-in discount compared to booking services individually. We're happy to provide a free quote so you know exactly what to expect before any work begins.
- What is your typical process for working with a new customer?
When a new customer reaches out, we start with a conversation to understand what they need. We offer a free, no-obligation home visit so we can see the space and put together a clear, all-inclusive quote. Then we schedule the work at a time that fits your calendar.
- What education and/or training do you have that relates to your work?
Our technicians are trained through HomeSmiles' established processes and procedures, ensuring consistent, high-quality service on every visit.