What should the customer know about your pricing (e.g., discounts, fees)?
I work on a project basis.
What is your typical process for working with a new customer?
Here is a brief outline explaining how I approach projects. Keep in mind; all steps may not apply to your particular project.
Step 1: Defining the scope of work
I’ll send you a questionnaire to complete before I start your copywriting project that asks:
Is the copy for a website, brochure, speech, radio/video script or press release?
How many copy pages are needed?
If for a website, what type of pages? (Home, Services, About us, etc.)?
How much content have you prepared yourself?
Do you have an idea about length, or are you open to my recommendation?
Step 2: Proposal
I will send you a proposal outlining the details of the job with comprehensive pricing that includes two rounds of revisions.
Step 3: Payment.
I charge 50% up front. This is non-negotiable. If the project value is less than $500, I charge 100% up front.
Step 4: Timeline
I’m often booked in advance, so the sooner you can brief me, sign off on my proposal and submit the first 50% deposit the better! I will, on occasion, fit in small jobs when possible. I will do my very best to meet your deadlines.
Once I provide you with a completion date, I honor it. Turnaround times will vary depending on the amount of content you supply, your approval times and the amount of material I am creating.
Step 5: Briefing
We will discuss your project by Skype, phone or via email. If you are located in Columbus Ohio, we can meet at a coffee shop or bookstore if you like. I will ask you more in-depth questions about your project
such as:
Target audience – their needs and wants
Marketing objectives
Your brand’s personality
Your vision for the project
At this stage and once I have the following, I can get started:
Signed proposal or quote.
Your 50% up-front payment.
Any background material or assets.
Step 6: Where the magic happens
Now I’m ready to write your attention-grabbing content! I use Mircosoft Word and PDF formats for my documents and supply content electronically.
Step 7: Drafts and Revisions
I will generally do three versions of your documents (first draft, second draft, final draft, which gives you two rounds of revisions. Additional rounds will be charged at an hourly rate. All this will be noted in your proposal.
Step 8: Your review
We will determine how long you will need to review your materials.
Step 9: Approval and Final payment
When the job is complete, I’ll invoice you the final amount. My payment terms are five days.
Step 10: Finished Project/ Happy Client
What education and/or training do you have that relates to your work?
I have 11 years of substantial writing experience; and have mastered the art of SEO article writing, script writing, creating web content, crafting engaging product descriptions, creating press releases and producing grant proposals. My success reflects my commitment to quality and professionalism.
