Our initial trip charge/diagnosis is $119 plus tax, any part/parts/labor are additional but the $119 is included into the final estimate. We explain the repair process as we go. Check out our reviews all over the web, you don’t need to look any further. We are a small locally family owned and operated fully insured and licensed business!! EPA certified, We specialize in appliance repair, and look forward to making the repair process as smooth as possible. We follow all the safety guidelines for COVID-19 from the CDC while in your home. We offer household appliance repair on: refrigerators, dishwashers, washers, dryers, stoves, freezers, ice makers, wall ovens, and cooktops. We do not install any appliances or if it’s a house plumbing or electrical issue you would need a plumber or electrician. Many years experience/training in the appliance repair trade on most brands. The best customer service available let us show you why!! Thanks for taking the time to read this have a good day!! Also if your appliance is under one year old you would need to call the manufacturer for service. If you have a home warranty you would have to call your home warranty and set up the service through them. Please don’t select us if you don’t agree to the $119, all of the contractors/companies/technicians on here get charged by Thumbtack every time you select us regardless if we get the job or not!
Overview
Hired 272 times
Background checked
3 employees
7 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2021
2020
Services offered
Appliance type
Washer or dryer
Refrigerator
Dishwasher
Oven or stove
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Exceptional 5.0
200 reviews
5
98%
4
2%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Barb R.
Apr 21, 2021
•
Hired on Thumbtack
Matt was able to come out the same day and at least diagnose the issue. Thankfully our issue was resolved without an expensive repair, and that's thanks to his suggestions to us. We are grateful and will reach out in the future for our other appliance issues.
Details: Refrigerator • Whirlpool • Residential
Boss Appliance Repair LLC's reply
Thanks Barb, we appreciate the feedback have a great day!
Appliance Repair or Maintenance
Gloria T.
Mar 6, 2020
•
Hired on Thumbtack
Service was awesome. Matt was on time, has a great personality and explained why the problem happened & what he was doing to fix. He is efficient and knowledgeable. The repair cost was very reasonable. Matt will be the one I will call for future appliancerepairs.
Details: Refrigerator • Whirlpool • Residential
Boss Appliance Repair LLC's reply
Thanks Gloria, I appreciate the great review have a good weekend!
Appliance Repair or Maintenance
Ken T.
Mar 19, 2020
•
Hired on Thumbtack
Matt with Boss Appliance responded quickly to my appliancerepair request and scheduled an appointment for later that morning. Matt professionally diagnosed the repair issue, provided a detailed explanation of the recommended repair and the costs, and answered my many questions. Matt obtained the repair part locally and was able to complete the repair on the same day!!
I highly recommend Boss ApplianceRepair and I plan to call Matt for all of my appliancerepairs. Thanks Matt!
Details: Refrigerator • Kenmore • Residential
Boss Appliance Repair LLC's reply
Thank you Ken, I appreciate the awesome review, and kind words. Have a great day good luck through these times!
Appliance Repair or Maintenance
Jessica L.
Nov 27, 2019
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Hired on Thumbtack
Matt was so quick not only to respond to my inquiry, but also to get out to the house to see what was wrong. He was able to diagnose the problem within 10 minutes and have a price for us to be able to make a decision. He came back and immediately fixed the part and had us on our way. I would not hesitate to contact him if anything else happens to our appliances or if anyone I know needs a referral for their appliances.
Details: Washer / dryer • Whirlpool • Residential
Boss Appliance Repair LLC's reply
Thank you Jessica I appreciate the great review have a good holiday!!
Appliance Repair or Maintenance
Cal P.
May 14, 2020
•
Hired on Thumbtack
Matt, was on time, professional, and knew the product. He completed the testing, replaced the needed parts all in a very short timeframe. Great Job.. I would most definitely ask for his help again.
Details: Oven / stove • LG • Residential
Boss Appliance Repair LLC's reply
Thanks Cal, for the great review! We appreciate your business have a great day.
Appliance Repair or Maintenance
Credentials
Background Check
Matthew Fitch
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our trip charge is $109 plus tax 2nd appliance at same location is $49, $129 for high end appliances part/parts/labor are additional after estimate is approved. We have a dryer clean out special that is $150 plus tax that includes the trip charge to fully clean out the inside of your dryer and check components for potential failures, parts would be additional if parts are found faulty or heavily worn. We’re as fair and honest as can be. We want to get your appliance back in working order asap so you can get back to your normal life.
What is your typical process for working with a new customer?
We just earn their trust and treat their home as if it is my home. I’m honest and upfront with the repair process will even show explain as we go with the repair to the customer.
What education and/or training do you have that relates to your work?
Multiple years of experience/training in the appliance repair business and training also EPA universal certification for refrigeration. Technical degree in HVAC/R from American School of Technology which includes electrical, diagrams, and refrigeration process on appliances.