FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent and tailored to your specific needs — no hidden fees or surprises. Every home and business is unique, so we base our rates on factors like size, condition, and service type. We offer free estimates, package discounts for recurring cleanings, and seasonal promotions throughout the year. Whether it’s a one-time deep clean, ongoing maintenance, or pressure washing, we work within your budget to deliver exceptional value and spotless results every time. We require at least 24 hours to book and will make every effort to accommodate your schedule; there will be a charge for immediate service.
- What is your typical process for working with a new customer?
We make it simple and stress-free! First, we listen to your needs and gather details about your home or business — including size, priorities, and any special requests. Then, we provide a clear, customized quote and schedule your service at a convenient time. On cleaning day, our trained professionals arrive on time, fully equipped, and ready to deliver exceptional results. Afterward, we follow up to ensure you’re 100% satisfied and to discuss any ongoing or future services.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in residential, commercial, and janitorial cleaning standards, with hands-on experience using top-rated equipment and eco-friendly products. Every team member completes orientation on safety procedures, surface care, and proper chemical handling before ever entering a client’s space. We also stay current on industry best practices and sanitation protocols to ensure every clean meets professional standards — whether it’s a home, office, or post-construction project.