Benjamin Franklin Plumbing of Springfield & Urbana
Pipe issues
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About
Benjamin Franklin Plumbing of Springfield and Urbana provides residential and commercial plumbing services in all of Clark and Champaign counties of Ohio. Services include plumbing repairs, emergency plumbing, drain cleaning, hydrojetting, leak detection, water heaters, sump pumps, piping, repiping, and plumbing inspections.
Overview
Hired 1 time
Serves Springfield, OH
Background checked
5 employees
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Pipe issues
Repair urgency
I work on non-urgent repairs
I work on urgent repairs
Flooding status
Yes
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
61 reviews
5
97%
4
3%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rebecca S.
Sep 17, 2026
•
Hired on Thumbtack
Tech arrived on time. He gave honest input, without trying to upsell me on anything. He explained what the problem was & how he was going to fix it. He was able to get the parts the same day to come back & do the repair that afternoon
Details: 0 sinks • Separate handles control hot and cold water • 1 faucet • A month ago or longer
Sink or Faucet Repair
Amber S.
1 month ago
•
From Google
Very nice company. The women that made my appointment was so nice and caring. And Mike did great got in fixed in a timely matter if I need more things fixed like plumbing will definitely use them again and recommend them to my friends
Benjamin Franklin Plumbing of Springfield & Urbana's reply
Thank you, Amber, for your wonderful review! We’re glad to hear that our team made a positive impression and that Mike was able to resolve your plumbing issue efficiently. We truly appreciate your recommendation and look forward to assisting you again in the future.
Earl M.
4 weeks ago
•
From Google
After waiting all night for a promised "after hours - EMERGENCY" plumber from Right Brothers Plumbing (they we no shows!!!, no calls), I called Ben Franklin Plumbing. Wow, what an outfit, what a response!Mike responded quickly with a call to let me know he was on his way - this was literally minutes after I had called Ben Franklin Plumbing's office with my plumbing issue. He arrived promptly afterward and went to work assessing the sewer issue. Gave us a quote to fix the problem. Once approved, he then quickly resolved the issue, then ran a camera down to show me the problem area. There is no "stop" in this guy, he was great in all manners - professional, polite (without me asking, Mike wore shoe covers when in the house - especially considerate for plumbers - tough job!).I have deleted all other plumbing operations from my contacts; Ben Franklin Plumbing is now our "Go To" plumbing outfit. Great work, I'd give Ben Franklin Plumbing 10 stars if ir were possible. One great company, and a very satisified customer!
Benjamin Franklin Plumbing of Springfield & Urbana's reply
Thank you so much for your wonderful review, Earl! We truly appreciate your kind words about Mike and are thrilled to hear that he provided you with prompt and professional service. It's great to know that Ben Franklin Plumbing is now your go-to plumbing company!
Gayle B.
Sep 11, 2026
•
From Google
Technician David was knowledgeable, considerate, thorough. Pretty much knew what the problem was. Wouldn't hesitate to contact him for any plumbing issues.
Benjamin Franklin Plumbing of Springfield & Urbana's reply
Thank you, Gayle, for your wonderful review! We're pleased to hear that David provided you with knowledgeable and thorough service. Your satisfaction means a lot to us at Benjamin Franklin Plumbing, and we appreciate your trust in us for your plumbing needs.
Rachel P.
1 month ago
•
From Google
Mike was great. He used to camera to determine the next steps and came up with a couple of solutions the previous plumbers had not suggested.
Benjamin Franklin Plumbing of Springfield & Urbana's reply
Thank you, Rachel, for your kind words! We're glad to hear that Mike was able to provide effective solutions at Benjamin Franklin Plumbing. Your satisfaction means a lot to us!