We usually have a phone call to establish what the customer may need. Following that, we schedule a visit to the property to meet the customer and work out the details of what needs quoted.
We have our Herbicide/Pesticide Applicators license for the State of Ohio. Several of us have backflow preventer recertification licenses. Many of us also have certifications through the Irrigation Association (Certified Irrigation Designer, Contractor and Technicians)
I worked for other landscape companies during high school and right after I graduated. I had an opportunity to start my own business in 2000, so I took it.