What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always up front and direct. We do not have hidden fees. When calling to get a quote, all charges will be clearly stated. As we charge hourly, we do not chair extra for stairs, long carries, etc.
Our hourly rate for 2 guys is $95.00/hour + $95.00 surcharge (which includes a fully equipped 24' box truck with all the pads, dollies, and straps to complete your move. - A surcharge is applied for every 30 miles from pick up to destination)
One thing that separates us from other companies is we only have a 2 hour minimum as opposed to a 2-3 hour minimum. We also bill to the nearest 15 minutes and not the nearest half hour.
Our 3 and 4 crew rates are also very competitive for those larger moves. Give us a call for a more in-depth quote.
We also offer a "Labor Only" Service for those customers who may have already lined up a U-haul or have a POD, ABF trailer, etc coming in.
What is your typical process for working with a new customer?
99% of our quotes for local moves are given out over the phone based upon the information provided by the customer. The customer pays at the completion of the job.
We do come out to do an in-home inventory pricing for all long distance (out of state) moves.
What education and/or training do you have that relates to your work?
I have been in the moving industry since 2004 when I was just 21 years old. I have 1,000s of moves under my belt, and I pass my knowledge along to every employee that works for me. I directly work along side them until I am confident in their abilities to live up to the standards I hold them to.
