ProDry Floor Care
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- Melissa S.
I would recommend this company for your carpet cleaning needs. They replied to my request within 20 minutes or so; they were able to clean my carpets within a week and a half; they work on Saturday’s; the estimate provided to me was actually higher than the estimate given to me prior to the cleaning which is always a plus; Wayne and Hunter were very efficient and professional. For whatever reason my lower level carpets took more than the 90 minutes to dry unlike the upstairs but not a big deal to me. I would and will hire them again in the future. They deep-clean hardwood floors as well and I think that will be the next project I will likely hire them to do.Oct 6, 2020Verified
- Laci A.
We needed a quick drying solution because our move-in timeline was so incredibly short. I was concerned that the “quick dry” would just mean the carpets were less clean, but that wasn’t true at all. We were very pleased, plan to use the service again and would refer the service to our friends.May 25, 2020Verified
- Valentino D.
I see why they have a strong 5 star rating. Carpet looks new, kept me updated, I highly recommend this company for carpet care.Sep 19, 2020Verified
- Michelle S.
Nice work. Appreciate the response time and ability to work with my schedule to clean carpets. I will definitely use again.Nov 16, 2019VerifiedProDry Floor Care's reply
Thank you for the review Michelle. Just let us know when you are ready to have us come back out for the unit we spoke about.
- Jane Y.
We were very happy with the work that was done. They arrived on time and were very professional. I would recommend them if you need your carpets cleaned.Nov 13, 2019VerifiedProDry Floor Care's reply
Jane, thank you so much for taking the time to leave us such a great review. We truly appreciate your business and hope to see you next year for your annual cleaning.
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing here on Thumbtack is based on a per room cost for our Standard Cleaning Service. We charge $50 per area up to 150 sf. When we arrive we will measure the areas you want to have cleaned and divide by 150 for the area room count. It's that basic. Each set of stairs counts as 1 area. Our Standard Cleaning is everything you need to take care of spots and stains and even some odors. If you have extreme situations like heavy soiling or pet urine we do have upgraded packages that we offer to take care of those situations. We also offer Hardwood Floor Cleaning, Upholstery Cleaning, Tile and Grout Cleaning and Offsite Area Rug Cleaning.
- What is your typical process for working with a new customer?Most clients ask if we do onsite estimates. While we can do this, we typically will measure everything you want cleaned before we begin any cleaning service and give you all of your options up front. Your technician will recommend what they feel is needed for the best cleaning depending on the condition of your carpets. The final decision is up to the client, we do not hard sell anyone, only educate and let you make an informed decision.
- What education and/or training do you have that relates to your work?We attend annual trade shows and complete training offered by the IICRC. ProDry requires all techs with the company at least one year to become IICRC Certified Carpet Cleaning Technicians. Staying on top of the current trends is how we feel we can give our customers the best service in the Cincinnati area.