So why should you hire us? Here's what I say when asked what makes us different.
1. As you can see we are very highly rated. That's just not here on Thumbtack, we have plenty of reviews on Facebook, Nextdoor, Google and Angi as well. We HAD over 300+ on Google until it was deleted somehow. Nevermind that, our customers reviews can attest to how good we are.
2. With some of the larger companies you are at the luck of the draw with technicians. You may get the guy that's been there 10 years, or you may get the new guy. Not that they're bad, it's just they're larger and that's what comes with the territory. With us you get me or my son on the van EVERY time. Both of us have been doing this just short of 10 years.
3. Since we use low moisture, your carpets are going to dry pretty fast. Usually about 90 minutes or so. The agitation of our machines also lifts the pile of the carpet leaving it looking fuller and fluffy.
4. Finally, we want satisfied long term clients, not one time cleanings. We offer you a 14 Day Satisfaction Guarantee. If a spot pops back up or the smell we treated didn't quite go away, just call us. We're happy to come back for a retreatment.
So you can keep scrolling and check out the other guys. Hopefully though you check us out and become another one of our annual clients!
Overview
Hired 567 times
Background checked
3 employees
12 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
2019
2018
2017
Services offered
Cleaning method
Dry cleaning
Property type
Apartment / condo
One-story house
Two-story house
Multi-unit building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.8
299 reviews
5
84%
4
11%
3
3%
2
1%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jeff W.
Nov 18, 2015
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Hired on Thumbtack
They did an outstanding job at working around our busy schedule and being on time. I couldn't of asked for a better job cleaning our carpets and getting the spots and stains out.
Carpet Cleaning
Sylvia W.
Dec 10, 2015
•
Hired on Thumbtack
OMG!! My husband and I have never been so satisfied with a carpetcleaning experience in our lives! Your service is amazing and your process of carpetcleaning is the best! Most companies just dump gallons of water into the carpet or steam it soaking wet, then use a vacuum to suck whatever water they can which can take days to dry and can possibly set up mold. You guys deodorize and use soft cloth scrubbers to really get the dirt and stains out of the carpet, which is how carpet should be cleaned. We also love the way you guys hand clean upholstery using the same technique. Our furniture and carpets have never looked as close to the way they looked when we originally purchased them! The technician who services our home was polite and professional. His expertise shows in his work!
Safe-Dry of Cincinnati is our new carpetcleaning company, and we will refer you guys to everyone we know! Thanks so much!
Sylvia and Gregory Waldon
Cincinnati, OH
Carpet Cleaning
Stacia T.
Jul 8, 2019
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Hired on Thumbtack
Brandon and his team did an excellent job today. They were prompt, professional, and my carpet looked and smelled like new afterward! I have a dog and cannot thank them enough for freshening up my living room and dining room carpet.
Details: Apartment / condo • 1 room • Pet stains • No stairs • As recommended by the pro • I have pets at home • No smokers in home
Carpet Cleaning
Virgil C.
Mar 6, 2019
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Hired on Thumbtack
Brandon and Wayne(his father) did an absolutely great job cleaning our carpet. We couldn't have asked for better! Will have them back in the spring to clean dining room and screened-in porch carpets.
Details: One-story house • 4 rooms • No stairs • As recommended by the pro
Carpet Cleaning
Gretta T.
Sep 28, 2015
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Hired on Thumbtack
Had about 6 areas plus stairs cleaned with Safe-Dry. Wayne did a wonderful job on our carpets. He was prompt on arriving and took the time to clean each section carefully. We had one room with off-white carpet that I had given up hope would ever come clean, but Wayne worked his magic and thoroughly impressed us. I will definitely call them back for our next cleaning.
Carpet Cleaning
Credentials
Background Check
Wayne Rainbolt
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing here on Thumbtack is based on a per area cost for our Standard Cleaning Service. We charge $60 per area up to 150 sf. When we arrive we will measure the rooms you want to have cleaned and divide by 150 for the area room count. It's that basic. Each set of stairs counts as 1 area.
Our Standard Cleaning is everything you need to take care of spots and stains and even some odors. If you have extreme situations like heavy soiling or pet urine we do have upgraded packages that we offer to take care of those situations.
We also offer Hardwood Floor Cleaning, Upholstery Cleaning, Tile and Grout Cleaning and Offsite Area Rug Cleaning.
What is your typical process for working with a new customer?
Most clients ask if we do onsite estimates. While we can do this, we typically will measure everything you want cleaned before we begin any cleaning service and give you all of your options up front. Your technician will recommend what they feel is needed for the best cleaning depending on the condition of your carpets. The final decision is up to the client, we do not hard sell anyone, only educate and let you make an informed decision.
What education and/or training do you have that relates to your work?
We attend annual trade shows and complete training offered by the IICRC. ProDry requires all techs with the company at least one year to become IICRC Certified Carpet Cleaning Technicians. Staying on top of the current trends is how we feel we can give our customers the best service in the Cincinnati area.
