TropiCool Heating Air Conditioning and Plumbing

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Zip code

Drain problem

Repair urgency

Number of issue drains

Responds in about 7 min

Thumbtack Guarantee

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Why this pro?

This pro works on central air conditioning, heating system, and water heater repairs and maintenance and they've been in business for 7 years. Customers say they were great and that Bryan went above and beyond.

Summarized from the pro's profile. Review their profile for the latest.

About

TropiCool Heating Air Conditioning and Plumbing strive to deliver our company slogan “For Service that is Paradise” on each and every call. We are a locally female, minority, owned company that believes in doing business like the old days where we stand behind our work no matter what! We know the last thing you want to be spending your time doing is calling a home service company for issues within your home. Whether you need something fixed, replaced, or upgraded, no matter how small or large, the dedicated members of the TropiCool family are here to take care of you. Delivering the right solution for you the first time - every time - and ensuring you're always 100% satisfied. Residential M-F $89 dispatch for repairs.

Overview

Hired 180 times

Serves Westerville, OH

Background checked

10 employees

8 years in business

Business hours

SunClosedMon8:00 am - 10:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2022

2021

2020

2019

2017

Services offered

Drain problem

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Property type

House

Condo/Apartment

Townhouse

Business

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

113 reviews

5

88%

4

7%

3

1%

2

1%

1

3%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Amanda r.

Jul 26, 2021

•

Hired on Thumbtack

We had World Class install a new tankless water heater and fix various plumbing issues around the house. They did a fantastic job! Explained every step and answered any question I had. Didn’t feel like I was being sold but given facts for me to make a educated decision. Would go with them again!

Details: Yes, the location has an existing heater • Gas tank (standard) • Basement • House

Water Heater Installation or Replacement

Chris H.

Jul 31, 2020

•

Hired on Thumbtack

Very professional. Honest work. They did a very clean transfer of an old unit. The ran new lines for a clean job. The pictures speak to the work. I needed the unit moved from where it was placed on the rear of the house, on a platform to the side of the house, off the deck.

Details: Remove an old A/C unit • Homeowner or property manager (done) • Ground floor • 1,000 - 2,000 sq ft • Two stories • House

Central Air Conditioning Installation or Replacement

Carina S.

Jun 25, 2021

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Hired on Thumbtack

We’re able to come and help quickly. Got the work done that day to replace a damaged water heater. My only complaint is that I was promised an expansion tank and there was not space for it. No one let me know until the work was completed so I did wonder whether the cost should have been adjusted.

Details: Repair • Other heater issue • Gas tank • Closet • House

Water Heater Repair or Maintenance

John B.

Oct 27, 2020

•

Hired on Thumbtack

Details: Routine maintenance • No hot water • Gas tankless • Closet • Condo/Apartment

Water Heater Repair or Maintenance

Teds P.

Apr 8, 2021

•

Hired on Thumbtack

My garbage disposal stopped working a few days ago and I wasn't able to solve the issue myself, so I found WCS here on the Thumbtack. They responded within minutes to set an appointment, and Todd (my technician) finished another job early, so he was here within about 90 minutes of my original query. Super quick and efficient. Todd was very knowledgeable and after working thru a couple of fixes that I'd tried and failed with earlier on my own, he discovered that a nail had somehow gotten down into the disposal and was jamming things up. He was able to clear the blockage and get the disposal motor working again in short order. I will say that I expected the job to be a bit cheaper, but their invoicing didn't really have a close match for the task and so Todd offered me a slight discount on what was charged, which I appreciated. On the whole, it was absolutely worth it to have the problem fixed in such a short amount of time. Would definitely hire these guys out again.

Details: Motor hums but doesn't run • Less than a week ago • Continuous feed (most common)

Garbage Disposal Repair

Credentials

Background Check

Bryan Burke

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our Consultation Fee During Business Hours is $89 We offer Military, Police, Fire, EMS, & Senior Discounts at 15% Our Total Home Care Club Discount is 15%.
What is your typical process for working with a new customer?
After first contact with our client we take down their basic information as well as get information about the issue. From there they are added to our scheduling software and scheduled with the service expert that is best suited to serve them and their issue. Once our Service Expert is on the way they will be notified via text message and a follow up phone call from the Service Expert. Our Service Experts arrive in uniform and with shoe covers for their shoes to protect your floors and also floor protection mats for their tools and when they first enter your home. After careful consultation and evaluation of systems we will present the issues with possible options for you to review and to select. From there we will perform the requested work and follow up with you throughout the process and keep you updated. After work is completed we will clean up any mess which we back up with our Clean Home Guarantee!!!
What education and/or training do you have that relates to your work?
EPA Certification, Bosch Geothermal Certification, Bosch ABC Certification, GasTight Certification, NATE Certification, IGSHPA Accredited Installer Certification, State License.

TropiCool Heating Air Conditioning and Plumbing

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