FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Bath Expo, we offer a variety of legitimate discounts for our customers. We pride ourselves on a high-integrity pricing model that does not require consumers to negotiate, in order to receive the best possible deal. At Bath Expo, everyone pays the same. Furthermore, we do not employ any gimmicks or games. There are no flavor of the month discounts or half off labor promotions. We have a simple, straightforward program that makes provisions for senior citizens, military, educators and first responders. We also provide loyalty rewards to repeat customers, as well as incentives to those who were referred to us through word of mouth. All other discounts must be earned! You read that correctly. Any additional concessions must be earned through active participation in our Cooperative Savings Plan. This plan allows our customers to earn significant savings by helping us thrive with word of mouth advertising, which has always been the secret to our growth. To learn more about how you can earn a substantial savings off your next bath project, schedule a hassle-free price quote today!
- What is your typical process for working with a new customer?
Once you place a call to us, we will send a representative to your Cleveland, Ohio, area home who will take the time to listen to your goals, and then will recommend the right type of shower to meet your needs and fit your budget. Plus, our tub-to-shower conversions can typically be completed in just a day or two, so you can upgrade your bathroom with minimal inconvenience to your routine. When you partner with us to replace your tub with a shower, you will be able to choose from a variety of options to create a shower that meets your needs as well as your aesthetic preferences. Some of the options you’ll be able to choose from include: Accessories such as seating options, grab bars, shelves, and more • Fixtures and faucets in different metallic finishes • Shower pans that are available in multiple colors and varying threshold heights • Wall surrounds in stone patterns, solid colors, or simulated tile designs
- What advice would you give a customer looking to hire a provider in your area of work?
When you choose Bath Expo Cleveland over other bathroom remodeling contractors, you’ll be happy with your decision thanks to our: Selection As a part of our commitment to help our customers get The bathroom of their dreams, we install the best products available on the market today from industry leaders like Moen, Kohler, Jacuzzi, Delta, American Standard and more! That way, you can have total confidence that you will be getting a tub or shower project that is built to last! Service At Bath Expo we take pride in providing our customers with incredible customer service. During your free, no-obligation design consultation, we will listen to your wants and needs and help design the perfect solution for your home and budget. A quick internet search will show our industry leading review scores from happy customers all over northeast Ohio. Savings As a high-volume purchaser of top quality bathroom materials our suppliers reward us with substantial discounts based on the quantity and magnitude of our annual spend. We pass these favorable cost reductions along to our customers in the form of savings. Speed We know that you don’t want to deal with the hassle or agravation of a long remodeling project that may render your bathroom unusable for weeks or even months. That is why we employ a dedicated team of in-house installers who have been factory trained and certified on how to perform quality installations in a very expeditious manner. This allows you to start enjoying your new tub or shower almost immediately. The best of both worlds, completed in as little as a day but lasting you a Lifetime. ***************************** and start your bath remodel today.