- What should the customer know about your pricing (e.g., discounts, fees)?
The customer should know we always give the most fair and honest price available for that particular job. We price accordingly to what the job entails and whenever you hire us know that your paying for our expertise, quality of work, and overall amazing satisfaction from start to finish!
- What is your typical process for working with a new customer?
Our typical process is first making contact with the potential customer and finding out their needs, then get the address of the property where the work is to be done so we can give an estimate on the project. After this is completed we will touch base with the customer and go over the estimate in detail, if the customer is satisfied with the quote and wants to hire us we will then move forward with booking an appointment to do the work. After completion of work we will touch base with the customer and make sure they are happy and satisfied with the work we performed and go over any questions or concerns they may have, also at this time payment for work done will be collected in full.
- What education and/or training do you have that relates to your work?
Over 10 years experience in this cleaning industry and also 20 years in customer service.