FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Where applicable, I will waive any service fee or trip charge if you hire me to complete a job.
- What is your typical process for working with a new customer?
I'd like to hear from you EXACTLY what you are looking to have done. As soon as we are on the same page, I will source any parts or external services needed to complete your job. Usually this can be completed onsite, but sometimes, this requires research and further communication via email, phone or text. Once we have provided a firm and fair price for your project, if you choose to accept our offer, I will get to work immediately!
- What education and/or training do you have that relates to your work?
I am a former Microsoft Certified Systems Engineer (MCSE), CompTIA A+, Network +, Cisco Systems CCNA, ConnectedHome Designs Certified System Designer, Installer and Maintainer.