Sarratt Home Repair

Credentials

FAQs

• What is your typical process for working with a new customer?
  Typically I come look at the job, measure, find out exactly what the customer wants. If it's something small I will give a price right then. If it's a larger job, I will take the information back to my office and either email or text an itemized estimate back to the customer within a day or so. I write out exactly what we're planning on doing on a contract and have myself and the customer sign it we both get a copy of it that way we both know exactly what work is to be done and how it is going to be done as well as the payment arrangement. this has worked very well for me, if there's any question as to what was or was not supposed to be done on a job we can both reference our original agreement. I have never had any trouble doing business this way. I am very easy going so I like to make sure everybody knows the process before we get started.
• What education and/or training do you have that relates to your work?
  I was raised around this business my dad my brother and my grandpa were all contractors doing the same kind of work so any time I was not in school I was working with him on the job. We all have our different specialties.
• What types of customers have you worked with?
  Most often we do interior and exterior painting, we enjoy painting and do a good, clean job. Most of my customers are friendly, normal people. Once we have a conversation they can see I'm a normal family guy and that this business is very important to me.