- What is your typical process for working with a new customer?
- What advice would you give a customer looking to hire a provider in your area of work?
Get a list of all of the materials being used for the project! Make sure it’s top quality and most importantly “premium” synthetic felt like GAF Tiger Paw to ensure no leaks in the future. Make sure your contractor knows how to properly use flashing so you’re not relying on caulking. Never used three tab shingles and stay away from off brand-name shingles. You can expect great performance out of, Malarkey Legacy, Owens Corning “Duration” shingles, or IKO!
- What questions should customers think through before talking to professionals about their project?
Wright Restoration specializes in insurance related restoration. Working off the insurance papers is the customers best option, because it allows your contractor to make supplements to the insurance company on damage they may have missed in the initial inspection! Making sure that your property is 100% whole again is the job of your insurance company and your contractor! If your insurance company is not working with your contractor odds are you’re taking the lowest bid and the contractor is cutting corners in order to meet the lowest bid price to win the job. Sadly most people think the cheaper price is the better “deal” but it just isn’t so, especially when you realize poor workmanship isn’t worth a dime!