FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We provide detailed written estimates so you know exactly what you’re paying for. (no hidden fees). Pricing varies depending on roof size, materials, and the scope of work, but we’re always happy to explain the breakdown. We offer seasonal discounts, referral incentives, and special rates for veterans, seniors, and first responders. Financing options are also available for qualified customers. Our goal is to provide top-quality roofing solutions that fit your budget without compromising on workmanship or materials.
- What is your typical process for working with a new customer?
Our process is designed to be clear, efficient, and stress-free: Initial Contact & Consultation – We start with a phone call or in-person meeting to understand your roofing needs, whether it's a repair, replacement, or new installation. Free Inspection & Assessment – One of our experienced roofing specialists will visit your property to inspect the roof, take measurements, and assess the condition. Detailed Estimate – We provide a written estimate outlining the scope of work, recommended materials, timeline, and total cost—no hidden surprises. Scheduling & Preparation – Once you approve the quote, we’ll schedule the project at a time that works for you. We’ll also guide you on any prep steps, like clearing your driveway or moving outdoor furniture. Project Execution – Our licensed and insured crew gets to work, maintaining a clean and safe job site. We keep you updated throughout the process. Final Walkthrough & Cleanup – After the work is done, we walk you through the finished roof, ensure everything meets your expectations, and leave your property spotless. Warranty & Support – We stand by our work with a warranty and are always available for follow-up questions or future maintenance.
- What education and/or training do you have that relates to your work?
Our team is fully trained, licensed, and certified in all aspects of roofing. We have years of hands-on experience, and we stay current with industry standards through regular training on the latest roofing systems, safety protocols, and manufacturer certifications.