Pacific Dependable Property Management
Management needs
Responds in about 3 hours
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Locally Owned and Operated, we take pride in offering a full-service and unparalleled experience for property owners. Our mission is clear: to seamlessly support owners across the Greater Portland area. We handle the details, elevating the renting and ownership experience.
Overview
Hired 7 times
Serves Gladstone, OR
Background checked
6 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
Ask this pro about their preferred payment method.
Services offered
Property type
Homes
Apartments
Number of properties
Multiple properties
Single
Monthly rental income
$1,000 - $2,500
$2,500 - $5,000
$5,000 - $10,000
$10,000+
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, punctuality, and work quality.
Exceptional 5.0
31 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Pat A.
Sep 10, 2025
•
From Google
We began working with Pacific Dependable in a moment of total desperation. Our tenants had just moved out, and we had driven across the country to spend our two week Christmas break trying to handle some of the more basic turnover tasks ourselves.Because we currently reside in North Carolina, we hadn't been inside the house for several years. The tenants were fairly long term, and we'd seen the move out report, so we knew there would be significant cleanup/work to do. What we could not have prepared for was the level of neglect committed by our PM. The scale and cost of the issues was so overwhelming. Repairs we'd paid above market rate for were glaringly sub-standard. Small issues that had been noted in inspections or by tenants years ago had never been addressed, and had festered into giant problems. It was BAD. We knew it was time to finally break up with our PM who we'd been unhappy with for years. Not only were they being predatory by squeezing both us and our tenants for every penny they could (we didn't raise the base rent for 5 years, but the tenants saw an increase every year due to fees charged to them by the PM), they were neglecting and even actively harming our house.We reached out to a few different companies in town, but the timing was pretty rough. People were understandably out of office between Christmas and New Years. Kyle at Pacific Dependable (PD) was one of a couple folks we heard back from, and within like a day he was at our house doing a walkthrough -listening to our frazzled stream of frustrations and overwhelm while our dogs jumped all over him. We talked to some other folks, but ultimately went with PD because Kyle showed up for us and treated us like people instead of problems.Were we emotionally fragile and just needed someone to validate our horror at what the last PM had done (and not done)? Yes, probably. But also, he was able to describe to us the ways that PD operates with more transparency and consideration for both owners and tenants than we'd experienced with any PMs in our 7 years renting out this home. We were unsure how we were going to manage the financial piece of getting the house livable again, and he helped us brainstorm ways to break up and prioritize the work. It was the first time I felt like a PM was actually working WITH us instead of AROUND us.We are about 9 months in now, and still very happy with our decision. We recently had to replace the refrigerator at the house - the first major expense since we finally got tenants this spring. PD sent over some options that gave us a bit of sticker shock, and we countered with a more basic unit. We outlined all of our reasoning and justifications, bracing for a fight or for our wishes to be disregarded at our expense- because that has always been our experience. Instead, we received a kind message validating our choice and thanking us for taking the time. The RELIEF!I know this is a pretty long review to not even outline the specific ways that PD operates differently, but you can reach out and review their terms for that. After the simultaneously mundane and miraculous fridge exchange, I sent Kyle a message of appreciation which ended with this:"I really can't overstate the relief I felt reading Sherry's response this morning. It was so much more...*human* than what we've come to expect. I know people don't always volunteer their positive experiences, but it sure seems like y'all are actually trying to do this whole PM thing in a less evil way, and I wanted to offer some gratitude for that."And I guess that's the TL;DR of this review. We picked PD in a desperate moment because they treated us like people, and almost a year in they are still doing that.
Pacific Dependable Property Management's reply
Hi Pat & Mary,
Thank you for the kind message and continued confidence.
Paulette H.
Sep 24, 2025
•
From Google
I'm so glad I found Pacific Dependable Property Management. After trying several other companies, they've proven to be the best. Their standards are high, they keep properties clean and safe, and they carefully screen tenants. One of my properties sat empty for over a year before I hired them-now it's rented at a higher rate than I expected. Kyle and Sherry are professional, reliable and a pleasure to work with.
Pacific Dependable Property Management's reply
Thank you, Paulette! It’s our pleasure.
Adam W.
Jul 21, 2025
•
From Google
Kyle and the team at Pacific Dependable have completely changed my view of property management. Having managed homes in several states myself, I know how difficult it is to find a competent property management company that goes beyond just collecting rent for a fee. From top-tier marketing and thorough tenant screenings, to responsive service calls and communication, they truly handle everything with a level of professionalism Ive not seen before.If you're looking for a property management team that actually adds value to your rental portfolio, I cannot recommend Pacific Dependable Property Management highly enough.
Pacific Dependable Property Management's reply
Wow - thank you for the kind note, Adam! We sincerely appreciate working with you.
John B.
Jul 1, 2025
•
From Google
I have been super impressed with Kyle and his team! They get houses leased fast and I never have to worry about anything. If your looking for a property manager check out Pacific Dependable.
Pacific Dependable Property Management's reply
Thank you, sir! Our pleasure.
Galen M.
Jul 2, 2025
•
From Google
I had an exceptional experience working with Pacific Dependable Management, and I cannot recommend them highly enough. From start to finish, their team demonstrated professionalism, responsiveness, and a genuine willingness to help us with our relocation to the Portland metro area!Special shoutout to Kyle, our leasing agent, who went above and beyond to make the leasing process seamless and stress-free. Kyle was incredibly knowledgeable, attentive, and patient, taking the time to answer all my questions and ensure I felt confident in my decision. His friendly attitude and proactive approach truly set him apart.Overall, Pacific Dependable Property Management and Kyle exceeded my expectations in every way, making the entire experience smooth, transparent, and enjoyable. Im grateful for their excellent service.
Pacific Dependable Property Management's reply
Wow - thanks, Galen! We’re ecstatic to have you join our tenant community.
Credentials
Background Check
Kyle Chandler