FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the light spacing option you choose and the size of the area being installed. Because every home is unique, we offer free in-person estimates. During the visit, we'll measure the areas you'd like illuminated and provide an accurate, no-obligation quote so you can make an informed decision.
- What is your typical process for working with a new customer?
We begin with a free in-person estimate, where we measure the areas you'd like installed and provide pricing for all three light spacing options. We also bring a sample display so you can see the Trimlight product up close and ask any questions you may have. If you decide to move forward with the project, a deposit is required to secure your order. Once the deposit is received, we order your materials, which typically arrive within two weeks. As soon as your materials are delivered, we'll contact you to schedule the installation at a time that's convenient for you. Our goal is to make the process simple, transparent, and hassle-free from start to finish.