FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the homeowners need's and or want's with their budget in mind.
- What is your typical process for working with a new customer?
When someone reaches out, I start with a quick chat to understand their needs and keep their budget in mind. I also make sure the project is a good fit, since I don’t take over work started by other contractors, install customer-supplied equipment or materials, or install mini-split/ductless systems at this time. If it’s a match, I stop by to take a look, go over a few options with clear pricing, and answer any questions. If everything sounds good, we pick a day and get it done — simple, honest, and stress-free.
- What education and/or training do you have that relates to your work?
We are EPA refrigerant certified along with an ACCA brazing certification. We also take continuing education classes in order to keep our Business license up to date. We hire Nate certified technicians. You should feel secure in knowing all your current and long term comfort needs are being met or exceeded.