Sherwood, OR

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About this pro

We are a team of certified IT professionals specializing in computer desktop and laptop repair, network support, virus removal, wireless networks, data recovery, backup services, and computer tuneups.


Sherwood, OR 97140


10 Reviews
  • Yachtman E. Feb 12, 2014
    We don't take our computers to a shop (not convenient & don't have the time) or call anyone but Shaye now. We haven't found any problem that could stop him and that says a lot when one call can take care of anything that comes up for us. He's done graphic design and designed built our web sites and is getting ready to create another, and he'll come up with ideas we never would have thought of. Very fair on pricing and a Very easy and personable guy to work with too. Super honest, we don't have to be there as he has keys to our offices and others in the area. Highly recommend! Edit: forgot to mention he just set up a camera in our main office that could be monitored by cell phone 24/7 through the network he set up.
  • Landon B. Feb 6, 2014
    I'm okay with computers, though when I run into things that I don't use often I tend to forget how to do those things in their entirety. PCPN can usually figure it out in a timely manner, and all while I watch, sometimes aiding em' to expedite what it is exactly that I need done, as he is remote connected into my laptop. Though due to the size of the company, they're not available 24/7, and hasn't solved 100% of my issues, though these being minor, or possibly modern day tech limitations... I still give an A- overall rating and highly recommend. :O) ~L.B.
  • Michael E. Nov 6, 2013
    I am a small business owner running my company out of my home. I booted up my computer one morning only to find I didn't exist in my network and could not connect to the internet. Not a good situation for running my company and doing online banking etc. A referral led me to PC Pro and Shaye Bigelow. Called on a Wednesday, Shaye came to my home the next day and had to take my PCU back to his office to run diagnostics. He returned my machine Friday with all systems go after finding and quarantining corrupted files. I lost no files my computer was just as it was prior to the snafu. He also cleaned things up to increase the speed of my machine and I have a lightship again. Total 5 Star service, Shaye even followed up twice to make sure I was having no problems. I don't often run into people that deliver this level of service and followup, he is a total pro and knows computers inside and out. I recommend him without reservation, he will not disappoint.
  • Jay R. Sep 8, 2013
  • Brooke S. Sep 8, 2013
    Shaye has always help us girls from Oregon eye physicians! We have our own computer specialist but shaye always has come over and fixed our computers. We absolutely love how fast and efficient he is. We no longer call our computer guy because shaye has taken his place. I would recommend shaye to absolutely anyone. Thanks for always be pleasant and friendly.
  • Jessie L. Sep 7, 2013
    I've used shaye for several services ranging from cleaning Out my hard drive to marketing solutions. Everything from basic computer questions for dummies, to web design and graphics. Shaye has extensive knowledge and gets things done w a sense of urgency. Its a contact I will continue to use and am extremely. Thankful for having.
    Shaye B. Sep 7, 2013

    Thank you for the kind comments, we are happy to help!

  • Mel S. Sep 5, 2013
    When our hard drive crashed, we thought all was lost as it was not backed up, not so, all was recovered!!!! Thank you so much!!
    Shaye B. Sep 7, 2013

    Glad we could be of service!

  • Dana S. Aug 29, 2013
    There is nothing worse than being out smarted by your computer. I have had a great experience being helped by Shaye Bigelow who owns and manages PCPRONW.COM. (Pcpronorthwest). What I really like is the Remote computer diagnoses and fixes as I watch my "personal IT " manage my problems on my computer and give me a report.,, After trying to figure out my computer problem myself with some frustration and using up valuable time, it took Shaye a few minutes to get me and my computer on track again. The most helpful people in my life is a good Doctor and a great IT. I have been lucky to have been using Shaye's expertise as " MY IT" for a couple of years. . Life is good!
    Shaye B. Aug 29, 2013

    Thank you and I really have enjoyed providing you with IT service and look forward to years to come!

  • Jonathan S. Aug 29, 2013
    I had a full system crash on my laptop. I needed a fix right away, found pcpronw online and nearby. They were able to get me in right away, diagnose my issues, and fix my laptop like new again on time and on budget. Friendliest and fastest service that beats any big box store warranty and service department. A+ for these guys!
    Shaye B. Aug 29, 2013

    Thanks for review, we will be there whenever we are needed!

  • Jeremy S. Aug 29, 2013


What types of customers have you worked with?
Virus removal, computer tune-up, malware removal, network setup, mobile support, software troubleshooting, hardware upgrades, hardware repairs, email support.
What advice would you give a customer looking to hire a provider in your area of work?
It is best to hire a professional who is certified and capable of completing the task quickly so everyone can be the most productive. We have over seven industry certifications and have served the northwest for over 10 years. Using our technology services allows us to do what we do best so you can do what you do best. We’re here to help by visiting you or providing immediate support through remote technologies.