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Carter and Co. Jewelers
Carter and Co. Jewelers

Carter and Co. Jewelers

Top Pro

Offers remote services
Offers remote services
contact for price

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Introduction: About Carter Dye Member since: 12/20/12 Carter Dye is located in beautiful Portland Oregon. For the past 30 years he has been repairing and manufacturing superb fine jewelry for happy customers from around the world. Carter’s beginnings in the industry had him designing as a hobby at the early age of 14. His propensity for art and innate creativity led him to pursue his love as his career, and earned him 8 degrees from the Gemological Institute of America where he graduated at the top of his class. The ability to work with any metal, any stone, sketch any design, within just about any budget, is the tip of the iceberg for this talented craftsman. While Carter is very proficient and experienced in the art of design and manufacturing, he finds that the most rewarding part of the business is the opportunity to interact with his clients. A people person by nature, he enjoys the process of creating that special piece as unique as the person who wears it. To be part of an heirloom that will be in a family for generations to come is a powerful relationship. Because Carter is so versatile and able to work with any medium, he can also work within the scope of your budget. While many master jewelers are only willing to work with precious stones and metals, Carter can build your dream piece around your realistic budget. As a member of Thumbtack, Carter looks forward to building an extensive testimonial archive to add to his existing list of happy clients. “I love inspiring the feelings that people have when an heirloom is restored or a vow is embellished. My sense of accomplishment comes from the smile on a customer's face when they tell me that everyone told them it couldn't be done”! Carter Dye
Overview

Current Top Pro

Hired 49 times

Background checked

1 employee

29 years in business

Payment methods

Cash, PayPal, Square cash app, Venmo

Social media

Facebook, Instagram

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Jul - Dec

Current Top Pro

Featured Projects

59 photos

  • Princess-cut Garnet Ring with Opal Inlay

    Jewelry Services

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Excellent 4.9

37 reviews

5
95%
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Read reviews that mention:


Ray R.

Jewelry Services

This was my first experience having a piece of jewelry made and Carter was patient and very professional. The final product was exactly what I wanted. He also customized a store bought chain for the pendant and repaired another one I purchased in Israel. Carter will be my go to for any custom jewelry I have made in the future.
Apr 23, 2021
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Verified
Kirsten C.

Jewelry Services

Carter was such a pleasure to work with! He helped make my custom ring for my fiancé come to life! He was very responsive and everything I wanted in a jeweler. I would recommend him to anyone needing jewelry work done.
Mar 26, 2021
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Verified
Suzanne C.

Jewelry Services

I connected with Carter via thumbtack and I could not be more grateful that I did! I described to him what I was looking for and having a hard time finding, and right away he came back to me with a sketch that was just perfect. He went on to execute his design asking me about my preferences here and there, and I received my finished piece before our anticipated deadline. It is even more beautiful in person and I'm working with him again on a second project. I really can't say enough great things about my experience working with Carter, and I highly recommend using his services! (My photography skills do not do it justice!)
Mar 8, 2021
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Verified
Karen T.

Jewelry Services

Carter transformed a single bulky heart pendant that had been my Mom's into 5 beautiful, dainty diamond accented heart charms for me and each of my sisters so we could all have a piece of this heirloom. While I was initially hesitant to entrust this sentimental piece to someone in another state that I had just met on Thumbtack, Carter made me feel comfortable with the process- asking lots of questions, sending suggested artwork and working with me to get just the right products created while staying in my price range. He completed everything and sent back in plenty of time for Christmas and even sent a video of the transformation process that I could share with my sisters. I would highly recommend Carter and Co. Jewelers for any custom jewelry work- I could not be happier with the outcome!
Jan 4, 2021
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Verified
Lauren C.

Jewelry Services

Carter went above and beyond for me and his work is exceptional! I’ve taken this piece to numerous keepers over the years, and none said they could switch out the chain. Carter was incredibly responsive, efficient, and even dropped it off at my home for me since I’m currently unable to drive. He completed the work in a few short days, and drove back to my home to make some adjustments. I absolutely love it and can’t recommend Carter enough! Everything you’d hope for in trusting someone with your jewelry!
Jul 21, 2020
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Verified
Credentials
Background Check

Carter Dye

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Consider a few things when looking for a jewelry repair estimate. First, understand that no Jeweler can evaluate your jewelry’s sentimental value and quite often a repair charge will exceed the monetary value of the jewelry. This can sometimes be an uncomfortable conversation between the jeweler and the customer because the jeweler doesn’t know or understand your jewelry’s sentimental value. Also more often than not, the customer thinks that their jewelry is worth much more than it truly is because of inflated insurance replacement values posted on appraisals. Every piece of jewelry has approximately six different values to it. They can be categorized accordingly. 1) “I need quick cash” value. Generally 10% of retail value. (meaning, if you paid $200, you might get $20) 2) pawnshop value. Generally 20% of retail value 3) wholesale value. Generally 30% of retail value 4) retail value. (it is what it is:) 5) Insurance replacement value. Generally 50%-70% over retail value. This cost considers sourcing or remaking and replacing the jewelry at current market rate. 6) sentimental value... That being said, a qualified, well trained and experienced Jeweler is typically expecting $20-$40 an hour. Shipping jewelry both ways can cost approximately $25. Thumbtack pros are charged between $8 to $12 to quote you on a repair. Generally they will quote for a minimum of one hour, much like a mechanic would. So here is the math. Labor average $30 Shipping average $25 Quote Absorbing $10 Total minimum =$65 This being said, if you’re jewelry is worth less than approximately $65 you should consider replacing it with something that will have more opportunity to provide extended appreciation. ( I can help you with that too...Carter Dye is my name:-)

  • What is your typical process for working with a new customer?

    Some people are well enough accustomed to e-commerce transitions and they get right to the production phase in just a few communications. Others need elaborate details, designs and communications. I love it all! Get to work and stick to business or build an understanding of who, what, where and how to best accommodate the personality, purpose, lifestyle and occasion. Customers can call, email and even Facetime me for a more one on one encounter.

  • What education and/or training do you have that relates to your work?

    Graduate Jeweler/Gemologist (GJG) from the Gemological Institute of America (GIA)

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