FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each quote includes specific pricing for any requested procedures. Please note: **Appointments are not scheduled using the calendar in the Thumbtack system or apps.**
- What education and/or training do you have that relates to your work?
Over 40+ Years of Combined Experience with Pianos - Read the "about" section for more details*
- What advice would you give a customer looking to hire a provider in your area of work?
Be cautious of hiring a Tuner who uses a tuning machine or computer program to tune your Piano. Pianos are mathematically imperfect and must be tuned by the artistic skill of listening, and not by computer calculations and algorithms. Pianos are instruments and should be serviced by highly trained Piano Technicians exclusively. Anyone can buy a tuning machine and charge money to tweak tuning pins, but real Piano Tuning takes years of diligent practice and experience to master, producing a professional result every time, because by listening, the imperfections and individual characteristics of each Piano is addressed in the most brilliant and perfect way possible, each and every time. A tuning machine cannot hear the entire overtone series of a piano note, and only listens to one tenth of the sound, while trying to estimate its correct placement; But human hearing is far more sophisticated than that of a machine. That much more sophisticated therefore is a Piano Tuning done by the listening of a highly trained human ear, which is called; Aural Piano Tuning - Piano Tuning by Ear.