Arkeon

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Mold services

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About

I’m Joe Rivera, President of Arkeon and a licensed Residential General Contractor with over 40 years in property damage restoration. We’re a true 24/7 emergency response company. As one of the earliest professionals certified in mold remediation in the country, I focus on protecting your health and safety above all else. Whether it’s water damage cleanup, mold inspection and removal, odor issues, or related problems in your home, I bring deep experience and hands-on care to every project. With a small, dedicated team and 25 years in business, you’ll never feel like just another job. If you’re facing a property emergency or ongoing issue, contact me anytime and I’ll walk you through the next steps.

Overview

Hired 22 times

Serves Sheridan, OR

Background checked

License verified

2 employees

25 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

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2025

Services offered

Mold services

Inspection and testing

Remove mold

Other

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

34 reviews

5

94%

4

3%

3

0%

2

0%

1

3%

Read reviews that mention:

Sara V.

Dec 30, 2025

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Hired on Thumbtack

Details: Bathrooms • Leaking appliance like dishwasher or washing machine • As recommended by professional

Water Damage Cleanup and Restoration

Donnie M.

Dec 29, 2025

Right on Arkeon! What great service! From the get-go till the last truck pulled away these guys were fast and furious! We had a pipe fail beneath our bathroom sink. We contacted Arkeon. They had folks out here within a couple of hours and quickly got the moisture under control. It was a good thing we called Arkeon. They quickly discovered the water had travelled below the floor down into the crawl space beneath our house. What a process! The wet insulation had to be removed and the vapor barrier drained. Once the area was dry new vapor barrier and insulation were installed. Water had penetrated into the ducting below; they drained it and eventually replaced all of the ducting as the ducting insulation was soaked and they needed to prevent it from getting moldy. They set up fans and a dehumidifier to prevent further damage. We wound up saving a lot of materials that otherwise would have been damaged, such as our kitchen cabinets! It would have been a terrible inconvenience had they needed to be replaced. Arkeon had an HVAC inspector out and discovered the water had damaged our system. I was glad that the folks at Arkeon had really stressed not to use the system until it was checked! And they presented the evidence to the insurance company and got the old unit replaced. We chose to upgrade and they got us full value for our old unit. All we had to pay was a small amount to totally upgrade our system to a unit much more efficient, saving us on our monthly bills. During their inspection, Arkeon found mold where we had water damage a couple of years ago. The other company had not dealt with the moisture properly from a water heater failure, and it left mold around the closet underneath our flooring as well as in the underside of our home. They remediated all of the mold. They built a large plastic chamber with a special HEPA filtered machine that kept the mold from spreading in our home while they did this work. Unfortunately we did not have mold coverage so they did the mold cleanup at an unbelievably low cost for us. We love our home! We are so grateful that we chose the right company to do the job! Oh... and Arkeon handled all aspects of the insurance claim for us. So it was like going to the doctor where all we had to do was pay our co-pay and they handled all of the billing. I can't praise Arkeon enough for their work quality! Thanks Arkeon!

Channy L.

Jul 26, 2025

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Hired on Thumbtack

I am late with my rating but that means nothing against Joe. He is so kind and easy to speak with and will help you understand while not making you feel dumb. Joe was able to get me on the schedule ASAP! It’s really awesome you can have the owner of the company come out and do the work. If I have mold issues again without a doubt I will be calling Joe.

Details: Mold removal • Owner

Mold Inspection and Removal

Ricardo P.

May 3, 2025

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Hired on Thumbtack

Details: Basement • Flooding • Clean and deodorize • Dry and dehumidify • Assess moisture damage • Restore area • Extract water • As recommended by professional

Water Damage Cleanup and Restoration

Tawab K.

2 weeks ago

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Hired on Thumbtack

Joe replied right away to me and enough for valuable insight and information to help make decisions on what I need to do after fire and smoke damage in my house. I appreciate his willingness in going out his way to help.

Details: Entire building • Smoke • Indoors • Residential

Odor Removal

Credentials

License

License type: Contractor – Residential General

License state: OR

License verified on 7/22/2025

Background Check

Jose Rivera

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most of the work that we do is covered by insurance so all we would collect is a deductible, and bill insurance for the rest. Of course we work with clients on self-pay jobs as well and are competitively priced.
What is your typical process for working with a new customer?
I would schedule with you according to the response needs of the situation. Generally I inspect and assess the situation or the need and determine what the best route is for handling, and propose the best route for the client. Often there is a question as to whether something should go through insurance or not, and I help with that and we proceed according to the needs of the situation.
What education and/or training do you have that relates to your work?
I am a licensed general contractor and am also certified in water, fire, smoke, water damage, mold remediation. I have 39 years of experience handling jobs from a few hundred dollars to hundreds of thousands of dollars of damage, rebuilding from the ground up, etc.