If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I’m Joe Rivera, President of Arkeon and a licensed Residential General Contractor with over 40 years in property damage restoration. We’re a true 24/7 emergency response company.
As one of the earliest professionals certified in mold remediation in the country, I focus on protecting your health and safety above all else. Whether it’s water damage cleanup, mold inspection and removal, odor issues, or related problems in your home, I bring deep experience and hands-on care to every project.
With a small, dedicated team and 25 years in business, you’ll never feel like just another job. If you’re facing a property emergency or ongoing issue, contact me anytime and I’ll walk you through the next steps.
Overview
Hired 27 times
Serves Sheridan, OR
Background checked
License verified
5 employees
25 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
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2025
Credentials
License verified
Contractor – Residential General
License state: OR
Background checked
Passed by Jose Rivera on Mar 9, 2025.
Services offered
Infestation issues
Animal type
Rats or mice
Squirrels
Raccoons
Bats
Services needed
Animal trapping and removal
Dead animal removal
Sealing of entry/exit points
Feces removal and cleanup
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
46 reviews
5
94%
4
2%
3
0%
2
0%
1
4%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Angela M.
Aug 5, 2026
We had found 2 dead rodents and feces in our encapsulated crawl space and felt we shouldn’t remove ourselves. Joe quickly responded and was very helpful. They were able to come out quickly and took care of our issue with care and professionalism. Thank you!
Tammy H.
Aug 6, 2026
We had a skunk living under our house, they came out same day while the skunk was gone and recovered the vent holes. They said they would work with us and insurance and that is what they did I was concerned a little they made sure I felt comfortable and all worked out great in a very short time. Thanks for your great and fast service!!!!!!
Gary J.
Jun 1, 2026
•
Hired on Thumbtack
They came out and check the mold. They said it is on the outside of the house, so not an issue.
Details: Inspection and testing • Mold removal • Owner
Mold Inspection and Removal
Tawab K.
Apr 23, 2026
•
Hired on Thumbtack
Joe replied right away to me and enough for valuable insight and information to help make decisions on what I need to do after fire and smoke damage in my house. I appreciate his willingness in going out his way to help.
Details: Entire building • Smoke • Indoors • Residential
Odor Removal
Sara V.
Dec 30, 2025
•
Hired on Thumbtack
Came out same day to do an inspection. Provided much relief when worried about water damage from a dripping toilet. Will save to use again if needed. Highly recommend
Details: Bathrooms • Leaking appliance like dishwasher or washing machine • As recommended by professional
Water Damage Cleanup and Restoration
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Most of the work that we do is covered by insurance so all we would collect is a deductible, and bill insurance for the rest. Of course we work with clients on self-pay jobs as well and are competitively priced.
What is your typical process for working with a new customer?
I would schedule with you according to the response needs of the situation. Generally I inspect and assess the situation or the need and determine what the best route is for handling, and propose the best route for the client. Often there is a question as to whether something should go through insurance or not, and I help with that and we proceed according to the needs of the situation.
What education and/or training do you have that relates to your work?
I am a licensed general contractor and am also certified in water, fire, smoke, water damage, mold remediation. I have 39 years of experience handling jobs from a few hundred dollars to hundreds of thousands of dollars of damage, rebuilding from the ground up, etc.