Arkeon

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About

I’m Joe Rivera, President of Arkeon and a licensed Residential General Contractor with over 40 years in property damage restoration. We’re a true 24/7 emergency response company. As one of the earliest professionals certified in mold remediation in the country, I focus on protecting your health and safety above all else. Whether it’s water damage cleanup, mold inspection and removal, odor issues, or related problems in your home, I bring deep experience and hands-on care to every project. With a small, dedicated team and 25 years in business, you’ll never feel like just another job. If you’re facing a property emergency or ongoing issue, contact me anytime and I’ll walk you through the next steps.

Overview

Hired 26 times

Serves Sheridan, OR

Background checked

License verified

2 employees

25 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Top Pro status

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2025

Credentials

License verified

Contractor – Residential General

License state: OR

Background checked

Passed by Jose Rivera on Mar 9, 2025.

Services offered

Infestation issues

Animal type

Rats or mice

Squirrels

Raccoons

Bats

Services needed

Animal trapping and removal

Dead animal removal

Sealing of entry/exit points

Feces removal and cleanup

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Excellent 4.9

39 reviews

5

95%

4

3%

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0%

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1

2%

Read reviews that mention:

Channy L.

Jul 26, 2025

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Hired on Thumbtack

I am late with my rating but that means nothing against Joe. He is so kind and easy to speak with and will help you understand while not making you feel dumb. Joe was able to get me on the schedule ASAP! It’s really awesome you can have the owner of the company come out and do the work. If I have mold issues again without a doubt I will be calling Joe.

Details: Mold removal • Owner

Mold Inspection and Removal

Sara V.

Dec 30, 2025

•

Hired on Thumbtack

Details: Bathrooms • Leaking appliance like dishwasher or washing machine • As recommended by professional

Water Damage Cleanup and Restoration

Susan E.

Nov 12, 2025

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Hired on Thumbtack

Joe and Billy with Arkeon were phenomenal! We had insulation blown iinto our garage and installed a mini split. After the insulation was blown in, we had more residual dust or debris than we thought we would. My husband did not think even his shop vac would clean it up. They had a hepa filter to pick up the debris. The constructed a "clean room" where they ran poles into our garage and used plastic for the clean area. Then they put everything back in the same general area we had our belongings in before. To borrow a phrase, it was like it never really happened! They were punctual and communicated with us very well throughout the process. They were very professional and laid out a number of suggestions so we could decide what to do. They were so reasonable with their quote as well, it was half of what we expected! For 5 hours of work it was iincredible value! My husband was so relieved and it took so much stress of him to hire someone who could handle and execute the whole thing. He talked about the stress relief for DAYS! I give 5 stars, and would absolutely hire them again. They seem to do lots of different things, so if you have a project that has a question mark next to it, give them a call. You'll be glad you did! Then you can say too, "like it never really happened!"

Details: Garage(s) • 250 - 500 sq ft • Cleaning and organization • I don't need any junk or clutter removed

Garage, Basement or Attic Cleaning

Gary J.

2 weeks ago

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Hired on Thumbtack

They came out and check the mold. They said it is on the outside of the house, so not an issue.

Details: Inspection and testing • Mold removal • Owner

Mold Inspection and Removal

Andrew J.

Oct 28, 2025

•

Hired on Thumbtack

I called Arkeon for some help with a potential problem and rather than charge me a bunch of money to come check out a problem that might not exist, he encouraged me to get a moisture meter (and sent me the exact product to get) and test the problem area before having him come out to take a look. I appreciated it so much because most contractors would prefer to come out and charge you just for the visit and then either “find” a reason to start demolishing stuff or provide some sort of unneeded service. Arkeon had the right attitude and decency and so I will be testing the area and if I do need help they’ll be the ones I call first.

Details: Basement • Assess moisture damage • As recommended by professional

Water Damage Cleanup and Restoration

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Most of the work that we do is covered by insurance so all we would collect is a deductible, and bill insurance for the rest. Of course we work with clients on self-pay jobs as well and are competitively priced.
What is your typical process for working with a new customer?
I would schedule with you according to the response needs of the situation. Generally I inspect and assess the situation or the need and determine what the best route is for handling, and propose the best route for the client. Often there is a question as to whether something should go through insurance or not, and I help with that and we proceed according to the needs of the situation.
What education and/or training do you have that relates to your work?
I am a licensed general contractor and am also certified in water, fire, smoke, water damage, mold remediation. I have 39 years of experience handling jobs from a few hundred dollars to hundreds of thousands of dollars of damage, rebuilding from the ground up, etc.