If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
I’m Joe Rivera, President of Arkeon and a licensed Residential General Contractor with over 40 years in property damage restoration. We’re a true 24/7 emergency response company.
As one of the earliest professionals certified in mold remediation in the country, I focus on protecting your health and safety above all else. Whether it’s water damage cleanup, mold inspection and removal, odor issues, or related problems in your home, I bring deep experience and hands-on care to every project.
With a small, dedicated team and 25 years in business, you’ll never feel like just another job. If you’re facing a property emergency or ongoing issue, contact me anytime and I’ll walk you through the next steps.
Overview
Hired 27 times
Serves Sheridan, OR
Background checked
License verified
5 employees
25 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Contractor – Residential General
License state: OR
Background checked
Passed by Jose Rivera on Mar 9, 2025.
Services offered
Emergency plumbing issue
Affected appliances or fixtures
Toilet
Sink or faucet
Shower or bathtub
Washing machine
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Great 4.8
45 reviews
5
93%
4
2%
3
0%
2
0%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Sara V.
Dec 30, 2025
•
Hired on Thumbtack
Came out same day to do an inspection. Provided much relief when worried about water damage from a dripping toilet. Will save to use again if needed. Highly recommend
Details: Bathrooms • Leaking appliance like dishwasher or washing machine • As recommended by professional
Water Damage Cleanup and Restoration
Andrew J.
Oct 28, 2025
•
Hired on Thumbtack
I called Arkeon for some help with a potential problem and rather than charge me a bunch of money to come check out a problem that might not exist, he encouraged me to get a moisture meter (and sent me the exact product to get) and test the problem area before having him come out to take a look. I appreciated it so much because most contractors would prefer to come out and charge you just for the visit and then either “find” a reason to start demolishing stuff or provide some sort of unneeded service. Arkeon had the right attitude and decency and so I will be testing the area and if I do need help they’ll be the ones I call first.
Details: Basement • Assess moisture damage • As recommended by professional
Water Damage Cleanup and Restoration
Bala J.
Oct 5, 2025
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Hired on Thumbtack
We recently experienced a significant water damage incident at our property, which unfortunately occurred over a weekend. We contacted Arkeon Restoration, and their response was immediate and immensely reassuring.
From the initial call, their team demonstrated unparalleled professionalism and a clear understanding of the urgency of the situation. A team of technicians (Joe and his team) was dispatched promptly, and upon arrival, they took the time to thoroughly assess the issue.
What truly set Arkeon Restoration apart was their commitment to client education and damage mitigation. They provided a clear, step-by-step explanation of the problem, the restoration process, and most critically, specific, actionable instructions we could immediately implement to reduce further damage before their full crew arrived. This guidance was invaluable and significantly limited the overall scope of the incident.
Their willingness to support us during non-standard hours and their focus on clear communication and proactive solutions show that they are a truly dedicated and expert service provider. We highly recommend Arkeon Restoration to anyone needing reliable and professional water damage restoration services.
Details: Kitchen • Leaking roof • Assess moisture damage • Restore area • Extract water • Dry and dehumidify • Clean and deodorize • As recommended by professional
Water Damage Cleanup and Restoration
Fernando U.
Feb 1, 2026
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Hired on Thumbtack
Joe provided valuable insight regarding my situation and proposed a plan that was relevant and focused on addressing the main goals of my project. His priority was to provide value and not to profit from my situation. I will definitely use Arkeon again in the future.
Details: Inspection and testing • Owner
Mold Inspection and Removal
Gary J.
Jun 1, 2026
•
Hired on Thumbtack
They came out and check the mold. They said it is on the outside of the house, so not an issue.
Details: Inspection and testing • Mold removal • Owner
Mold Inspection and Removal
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Most of the work that we do is covered by insurance so all we would collect is a deductible, and bill insurance for the rest. Of course we work with clients on self-pay jobs as well and are competitively priced.
What is your typical process for working with a new customer?
I would schedule with you according to the response needs of the situation. Generally I inspect and assess the situation or the need and determine what the best route is for handling, and propose the best route for the client. Often there is a question as to whether something should go through insurance or not, and I help with that and we proceed according to the needs of the situation.
What education and/or training do you have that relates to your work?
I am a licensed general contractor and am also certified in water, fire, smoke, water damage, mold remediation. I have 39 years of experience handling jobs from a few hundred dollars to hundreds of thousands of dollars of damage, rebuilding from the ground up, etc.
