FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Estimates are always free! Our typical bonuses will be 0% financing for up to 12 months!
Better Basements and Waterproofing
Introduction
Basement and crawlspace contractor that is as obsessed with your satisfaction as we are with protecting your home from moisture.
Better Basements and Waterproofing has become the basement and crawl space contractor of choice to Portland's highest performing realtors for our on-time service and same day bids.
Basement waterproofing, Sump pumps, crawl space clean outs, and vapor barriers are some of the usual culprits in a home fighting humidity and mold and are our only focus.
All those 5 star reviews were well earned and we would love to show you why!
Overview
Hired 4 times
Background checked
License verified
20 employees
4 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Projects and media
19 photos
Projects and media
19 photos
Reviews
Exceptional 5.0
47 reviews
5
98%
4
0%
3
2%
2
0%
1
0%
Read reviews that mention:
Past Customer
Dec 22, 2023
·
From Google
From Google
I couldn't be more satisfied with the exceptional service provided by Ian and Luis from Better Basements and Waterproofing! They tackled the crawl space retrofitting for our newly moved-into old house with incredible expertise and professionalism.Their attention to detail, knowledge, and dedication to improving our crawl space was truly impressive.They went above and beyond to ensure everything was done to the highest standard. I highly recommend Ian and Luis for their outstanding work and the Better Basements and Waterproofing team for their top-notch service!"
Better Basements and Waterproofing's reply
Thank you for the kind words! Our teams are the best at what they do. Enjoy the dry crawl space!
Past Customer
Dec 11, 2023
·
From Google
From Google
Dylan was very professional and knowledgeable when he came out for the initial estimate. The quoted price was right in line with other quotes and what other neighbors had paid for similar work. He helpfully explained the differences between his quote and other provides. Scheduling was easy and very fast. The work crew arrived on time for both days of the job and were also knowledgeable and considerate. They finished the job sooner than expected and cleaned up the interior area very well. I would recommend this company others in the area who need their crawlspace assessed.
Better Basements and Waterproofing's reply
Thank you Doug! We value you taking time out of your day to share your experience. Enjoy that dry crawl space!
Past Customer
Nov 22, 2023
·
From Google
From Google
Extremely happy I contacted Better Basements. Their work installing a sump pump to permanently solve my basement moisture issue was outstanding. Thank you Dylan and crew for your quick response, accurate quote, and professional service.
Better Basements and Waterproofing's reply
Love to hear it! Our pleasure, enjoy the dry basement
Past Customer
Oct 30, 2023
·
From Google
From Google
I was referred to Better Basements by my realtor following a pipe break in my crawl space. Dylan was responsive and helpful and provided a quote very quickly. Because there was standing water, time was of the essence, and we were able to get on their schedule quickly.The team was professional and helpful, as well as considerate of the fact that we had 2 escape artist cats and a senior dog who would gladly escape on an adventure given the chance. During cleanup they protected my floors and walls leading into the crawl space and cleaned up completely after.Finally, in a high integrity move, the team found that the original quote called for measures that weren't needed and I was given an updated quote that saved me money. That kind of move goes a long way in building loyalty and I'd quickly/happily recommend the Better Basements team or work with them again if needed.
Better Basements and Waterproofing's reply
Thank you so much for taking the time to leave a review! We value your feedback as much as we do your business. Enjoy the dry crawl space
Past Customer
Oct 25, 2023
·
From Google
From Google
They did a great job and completed the job in a timely manner. I was working from home and they were respectful of that and kept unnecessary noise down to a minimum. Their prices were very reasonable compared to some of the other quotes we received. Would recommend.
Better Basements and Waterproofing's reply
Thank you for taking the time to review and for your business. Our teams are the best. Enjoy the dry home
Credentials
License
License Type: Construction Contractor (WA)
License verified on 12/29/2023
Background Check
Dylan Milroy