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Better Basements and Waterproofing
Licensed
Licensed
This pro is currently not available for Foundation Repair
This pro is currently not available for Foundation Repair
We know others who are. Tell us about your job and we’ll help you find the right pro.
We know others who are. Tell us about your job and we’ll help you find the right pro.
About
Basement and crawlspace contractor that is as obsessed with your satisfaction as we are with protecting your home from moisture.
Better Basements and Waterproofing has become the basement and crawl space contractor of choice to Portland's highest performing realtors for our on-time service and same day bids.
Basement waterproofing, Sump pumps, crawl space clean outs, and vapor barriers are some of the usual culprits in a home fighting humidity and mold and are our only focus.
All those 5 star reviews were well earned and we would love to show you why!
Overview
Hired 6 times
Background checked
License verified
20 employees
5 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Social media
Credentials
License verified
Construction Contractor
License state: WA
Background checked
Passed by Dylan Milroy on Dec 28, 2023.
Services offered
Existing foundation
Crawl space
Full basement
Slab on grade
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Exceptional 5.0
47 reviews
5
98%
4
0%
3
2%
2
0%
1
0%
Read reviews that mention:
John M.
Sep 4, 2023
From Google
It is not often I write a review but I appreciated the honesty and integrity of this company I had to write about it. I had a water issue in the basement of my home. I called a competitor and they came out and gave me an very expensive estimate. I decided to get a second estimate so I called Better Basements. They were quick to come out and on-time. After the inspection for the estimate, I received a call from Daniel. He was professional and knowledgeable. As part of the estimate process, they spent some time to really understand where the water was coming from and not just looking at the end result and making an assumption. As part of the process, he felt that the water might be coming from the AC or Waterheater. It was hard to tell as they are all located in the same area that the water was backing up in and it appeared to look like it was coming from the corner of the basement wall. After calling a AC tech out, it turns out to be a blocked drain line. I was so impressed by the professionalism and honesty that I will not only use them in the future if I have any needs but also recommend them to family and friends.
Better Basements and Waterproofing's reply
Thank you so much for taking the time to leave a review and we are really glad that you did not need to do anything major. Daniel will be rewarded for his exceptional service!
Don W.
Nov 22, 2023
From Google
Extremely happy I contacted Better Basements. Their work installing a sump pump to permanently solve my basement moisture issue was outstanding. Thank you Dylan and crew for your quick response, accurate quote, and professional service.
Better Basements and Waterproofing's reply
Love to hear it! Our pleasure, enjoy the dry basement
Rand A.
Oct 30, 2023
From Google
I was referred to Better Basements by my realtor following a pipe break in my crawl space. Dylan was responsive and helpful and provided a quote very quickly. Because there was standing water, time was of the essence, and we were able to get on their schedule quickly.The team was professional and helpful, as well as considerate of the fact that we had 2 escape artist cats and a senior dog who would gladly escape on an adventure given the chance. During cleanup they protected my floors and walls leading into the crawl space and cleaned up completely after.Finally, in a high integrity move, the team found that the original quote called for measures that weren't needed and I was given an updated quote that saved me money. That kind of move goes a long way in building loyalty and I'd quickly/happily recommend the Better Basements team or work with them again if needed.
Better Basements and Waterproofing's reply
Thank you so much for taking the time to leave a review! We value your feedback as much as we do your business. Enjoy the dry crawl space
morning L.
Dec 22, 2023
From Google
I couldn't be more satisfied with the exceptional service provided by Ian and Luis from Better Basements and Waterproofing! They tackled the crawl space retrofitting for our newly moved-into old house with incredible expertise and professionalism.Their attention to detail, knowledge, and dedication to improving our crawl space was truly impressive.They went above and beyond to ensure everything was done to the highest standard. I highly recommend Ian and Luis for their outstanding work and the Better Basements and Waterproofing team for their top-notch service!"
Better Basements and Waterproofing's reply
Thank you for the kind words! Our teams are the best at what they do. Enjoy the dry crawl space!
Nathan C.
Oct 25, 2023
From Google
They did a great job and completed the job in a timely manner. I was working from home and they were respectful of that and kept unnecessary noise down to a minimum. Their prices were very reasonable compared to some of the other quotes we received. Would recommend.
Better Basements and Waterproofing's reply
Thank you for taking the time to review and for your business. Our teams are the best. Enjoy the dry home