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If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
With over 30 years in IT, I’ve built a career on curiosity, hands‑on problem solving, and a genuine love for helping people. I started out fixing computers and tinkering with electronics, which led me into multimedia development during the early digital boom. From there, I spent 14 years at Johnson & Johnson Pharma, supporting end‑user environments and partnering closely with R&D labs to keep critical systems running smoothly. Most recently, I served as the Global Print IT Lead at Kenvue, guiding enterprise print operations and modernizing workflows across the organization.
I’m now channeling all of that experience into PC Support Doctor, my new venture focused on helping people solve every day tech issues with clarity, patience, and real expertise. It’s a return to the roots of what sparked my career — fixing computers, understanding how things work, and making technology feel simple and approachable.
No matter the role, the core has stayed the same: I’m driven by the challenge of making technology work better for people — whether that’s troubleshooting a stubborn machine, optimizing a workflow, or diving into the guts of a device just to understand how it ticks.
Overview
Current Top Pro
Hired 24 times
Serves Abington, PA
Background checked
1 employee
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, and Stripe.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
27 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Carole Y.
4 weeks ago
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Hired on Thumbtack
I received a text from PC Doctor shortly after going into thumbtack asking for help as far as computer problems. I did receive a text from another company but they took a lot longer to respond to me. I went with PC Doctor and spoke with Eric, we set up appropriate time for him to help me remotely and he contacted me immediately at the time we had set up. and relatively short period of time he corrected all the problems in my computer. he did state that if he could not do it remotely and I would have to meet on site that any money that I had put in for the remote service would be included as far as an on-site. I did not have to meet him on site he fixed everything remotely he was very professional and explained exactly what he was doing at all times. should I have any other problems with my computer in the future I would definitely go back to the pro doctor and look for Eric
Details: PC • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
PC Support Doctor's reply
Hi Carole,
Thank you for the 5 star review and kind words. I'm glad I was able to resolve your malware issue and that all is good. Thank you for your business.
Eric
Computer Repair
Mary h.
Sep 18, 2026
•
Hired on Thumbtack
Eric is so easy to talk to. He listened to my problem Then he went about solving the issues with my computer. I would recommend him to anyone with computer problems. Thanks Eric.
Details: PC • Laptop • Slow computer performance • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
PC Support Doctor's reply
Hi Mary,
Thank you for the kind words and the 5 star review! Glad I was able to resolve your computer issue and appreciate your business.
Eric
Computer Repair
Tia M.
6 days ago
•
Hired on Thumbtack
PC Support Doctor was amazing! Eric responded to my request in less than two minutes and had my computer cleaned and working in less than 40 minutes!! Eric was professional, knowledgeable and caring about his work. He walked me through the entire process and answered all of my questions. And his prices are beyond reasonable!
Details: Computer • 1 device • My home, venue, etc.
PC Support Doctor's reply
Hi Tia,
Thank you for the 5 star review and kind words. I'm glad I was able to remove the virus from your computer and get you working again.
I appreciate your business.
Eric
Virus Removal Services
Michael H.
4 weeks ago
•
Hired on Thumbtack
They responded to my inquiry quickly, and within half an hour my problem was resolved. They were able to resolve my issue remotely, and at a very fair price. They also love veterans. I highly recommend them.
Details: Computer • 1 device • My home, venue, etc.
PC Support Doctor's reply
Hi Michael,
Thank you for the 5 star review and glad I was able to clean up your PC. I appreciate your business and thank you for your service!
Eric
Virus Removal Services
Raymond O.
2 weeks ago
•
Hired on Thumbtack
Eric was very straight forward in his approach to the issue I had with my laptop. He asked enough questions to determine the fix without ever seeing it. We set up a time for him to do the repair at my home and promptly arrived at the agreed upon time. He was fully prepared and executed the repair in a very short time. I couldn't be happier with the result. I will certainly call upon him again if the need arises.
Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.
PC Support Doctor's reply
Hi Raymond
Glad I could help with replacing your laptop battery. I appreciate you using PC Support Doctor and giving us the 5 star review.
Eric
Computer Repair
Credentials
Background Check
Eric Finkelstein
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Remote Services start at $60 and are rarely ever higher.
Onsite service starts at $150. Anything above that, would be discussed with the customer.
What education and/or training do you have that relates to your work?
I have over 30 years in the IT field. I currently hold A+, ITIL, Azure, and Project certifications.
What types of customers have you worked with?
I work with all types of customers in home and small businesses.
