FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary based on project. Prices can be negotiated. . For service calls on safety issues related to a customer’s electrical system will always be made flexible. Restoring safety is first priority.. several pricing options can be tailored to a customer’s needs. Example would be option 1 . Make the electric issue safe from fire or injury. Option 2. Make issue safe , restore power . Option 3. Make issue safe , restore power , replace damaged /broken device
- What is your typical process for working with a new customer?
Attempting to reach out to the customer by phone .. ******************** or in person meet to discuss details of their project… discuss options for the project/install .. . Agree upon a price to complete the project/install… schedule date and time that meets customers needs… arriving and completing the project/install
- What education and/or training do you have that relates to your work?
2 years vocational school 5 years in apprenticeship training through the IBEW. Over 18 years of on the job experience