A1 Pro

Pittsburgh, PA

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About this pro

How does your business stand out?

We use the best materials on the market and the most modren equipment avaliable. Along with the best customer service in the industry.

What do you enjoy about the work you do?

I like to make an old unatractive space come back to life with use my skill to bring back a floor from an ugly state to a better than new apperience.

Location

Pittsburgh, PA 15222

Background check

Complete

Times hired on Thumbtack

21

Reviews

24 Reviews
  • Carolyn B. Apr 20, 2017
    Floor Repair
    Verified Review
    Hire perfection!
    Installing hardwood in kitchen and refinishing hardwood in living area: very professional.responsive, pleasant.. perfect and patient
  • Gary P. Mar 10, 2017
    very nice floor, great out come
    I had several company' come out and quote the refinishing of my floors. Jason was the only one who showed up on time and was professiona in appearance and attitude. I hired him for the job. He was promp every day. The project time line progressed as he said it would. The sanding proces was completel free of dust. And the final product looks fantastic. I recommendthis ccompany to everyone .
  • Jay P. Feb 19, 2017
    Hardwood Floor Refinishing
    Verified Review
    Excellent
    A1 did a very nice job refinishing my floor. They look brand new. Jason is very pleasant to deal with and knowledgeabl. Look no furtherhe is your floor guy.
  • Owen S. Feb 18, 2017
    Hardwood Floor Refinishing
    Verified Review
    Super job
    Incredible! We can't believe how good our floors look. Jason is prompt and professional. He completed the job on time. I highly recommend him. Thanks
  • Stephen S. Feb 16, 2017
    Hardwood Floor Refinishing
    Verified Review
    Unprofessional Meglomaniac
    Jason came to our house two weeks ago to spec out our flooring job. We explained to Jason that we had a certain time frame to get our floors refinished because we wanted to get them done while we were out of town. Jason agreed to the time frame, and stated that he would be more than happy to work on the job while we were out of town. I explained to Jason that I had an extended business trip, but my wife and 15 month old would stay with our grandparents to allow him to do his job. Jason even stated that he his tools had an exhaust system and said, "you won't be cleaning dust for a week when you get back." We hired Jason through Thumbtack. This morning, was the morning Jason was supposed to start the job. I am currently in a different timezone, so I received the attached message at 9:05am Jason's time. Essentially, he stated in the message that he waited until 8:30 am at my residence, but nobody was there to let him in and asked if I needed to reschedule. I immediately called Jason and reminded him that we were going to be out of town, and that the door is open for him to start the job. Jason's response was, "Well, I went back to the office and booked someone else for the day, so I'm going to have to reschedule you, bud." Given the fact that my wife and 15 month old made arrangements to stay elsewhere to allow Jason to get his work done, I informed him of my displeasure, and, as a client, I needed the job done in the agreed upon time frame. Jason stated that I only wanted to "argue" with him and that "he doesn't take this from anybody." I again reminded Jason that I was not "arguing", I was a client with a problem asking his contractor to solve said problem. Jason would have none of that, and stated he was "thinking of coming back to do the job but now doesn't know what I want to do." I AGAIN asked Jason if he was going to return to complete the job as contracted and he replied, "I don't know, you tell me." I work with construction professionals on a daily basis. I have never known a professional to simply go home before contacting the customer when they can't gain access to a job site. To leave, cancel the job and refuse to return without even contacting the customer while on site is absolutely outrageous. Likewise, for a professional to accuse the client of "arguing" with them when the client attempts to address an issue such as the aforementioned means they are not a professional at all. My wife then contacted Jason to ask where the miscommunication could have occurred, as she was present when we explained to Jason that nobody would be at the residence. She explained to Jason that he significantly inconvenienced our family with a 15 month old child and Jason hung up on her. I was frankly astonished by Jason's behavior. He walked out on a contracted job, then accused the clients of "arguing" with him because they required to have the work completed in the agreed upon time frame. It should not be a surprise that this is unacceptable behavior, and to respond, "I don't take this from anybody" when the client requests the professional to complete the job, is nothing short of blind ego. I have absolutely no faith that Jason would have ensured the flooring would have been completed in an acceptable manner. In my experience, contractors work for themselves for two reasons: 1) They are extremely shrewd business people and have an endless entrepreneurial drive to succeed, or 2) They are otherwise unemployable. I can hear this conversation in the past between Jason and his prior bosses: Boss: "Jason, I can't allow you to just walk off the job site when a challenge presents itself, and I need you to be more organized and remember what a client tells you prior to completing a job." Jason: "Well, I don't take this from anybody!" I have hired several individuals from Thumbtack, and those individuals all would undoubtedly give great reviews. I understand construction, and I understand how to treat people, but for my money, I can't hear, "I'll just have to get you another day, bud."
  • Julia F. Feb 15, 2017
    Hardwood Floor Refinishing
    Verified Review
    A1Pro does magic
    Jason was on time, professional and his work was meticulous with a fabulous, beautiful hardwood floor. We will bring him back for more projects. I recommend him highly. Julie in Cheswick PA
  • Michele D. Sep 23, 2016
    Hardwood Floor Refinishing
    Verified Review
    Old floors in need of TLC
    Thank you so much, prompt and professional.
  • Amanda M. Sep 21, 2016
    Hardwood Floor Refinishing
    Verified Review
    Floors look fantastic
    AMAZING. The floors look great, and Jason was very prompt, professional, and knowledgeable about the process. We can't wait to save up to get the other floors in our home refinished and invite him back!
  • Stephenie W. Jul 24, 2016
    Hardwood Floor Refinishing
    Verified Review
    Very responsive, explained the process and my options. Completed within my schedule. Excellent end result, just what I envisioned!!
  • Liz P. Apr 1, 2016
    Hardwood Floor Refinishing
    Verified Review
    I'm a tough critic, and I have to say that Jason was amazing. He was professional, incredibly knowledgeable in his expertise, and an all-around pleasure to work with. My floors look fantastic. Don't look any further for someone to refinish your hardwood, just hire him! A++
  • Brad S. Mar 12, 2016
    Hardwood Floor Refinishing
    Verified Review
    Very pleased. I sanded and stained my floors but hit a snag when I was polying them. Jason fixed the issue and resealed them giving them a professional finish. He was great at getting back to me with questions, etc.
  • Dana L. Dec 11, 2015
    Hardwood Floor Refinishing
    Verified Review
    Jason did an amazing job refinishing our hardwood floor. He was very professional and kept us informed throughout the entire process. Our floor looks amazing! I would definitely recommend Jason!
  • Jake L. Nov 30, 2015
    A1Refinished my floors and the end result was astounding, they turned out better than my expectations. Not only did the floors look superb but the process was truly dust free. I can't be more pleased. Jason was a true professional. He was polite and knowable. A++, highly recommend this company.
  • Harry B. Nov 7, 2015
    I just had A1 Pro completely refurbish my hardwood floors. A1 did a fantastic job. The floors came out much better than I initially expected. It was done truly dust free. My home was clean and free from dust during the refinishing process. If you are looking for a the best in floor refinishing A1 is for you.
  • Amanda K. Sep 30, 2015
    Just had my floors redone by A1, wow they look great. The price was fair. The project was finished in a timely manner. Jason is a true professional and guided us through the options and process to get the results we were looking for. A1 gets an A +, I highly recommend A1Afar you floor project.
  • Antonio L. Jul 10, 2015
    Hardwood Floor Refinishing
    Verified Review
    Jason was a complete professional, easily navigated the challenges associated with the project, was reasonably priced, and completed the work in a short time frame. The end result was just what I wanted.
  • Ryan M. Apr 21, 2015
    Just had our floors refinished by jay. Very nice job. He is a very knowable professional. We had several quotes susubmitted by other professional and no one took the time to explain the ins and outs of the process except for Jay. Not only did he explain the process he had options to choose from and he explained those as well. He was on time every morning, clean ,and polite. The work turned out better than we expected. I highly recommend jay and a1 pro. He is definitely a cut above the rest of the other floor contractor we found on this site. Call him.
  • Kimberly H. Mar 26, 2015
    Flooring
    Verified Review
    He evaluated and quoted me a price quickly and was very pleasant. However my deal fell through and we didn't buy that particular home that needed the floors redone.
  • James D. Feb 23, 2015
    Very nice job! Very professional And curious! Completely dust free, our home clean and free of mess. I would highly recommend A1. Thank you Jason for the great job you did on Our floors.
  • Todd R. Feb 8, 2015
    Outstanding job! Jason made our floors look brand new. He exceeded our expectations of what we thought possible with our floors. I would highly recomend him. He is the floor master.
  • Esther D. Dec 9, 2014
    Jason came to help me after another contractor almost completely ruined my beautiful hardwood floor. It was a lumpy mess--and did not match the color of the other floors. He calmly looked at it, told me how he would fix it, and proceeded to do so. He arrives on time and works slowly and confidently. He sanded the floor with varying grades of sandpaper until it was as smooth as glass, but there was not dusty mess. Then he coated it with his magic elixir. In two days he saved my floor and it is once again beautiful. I would HIGHLY recommend him any time. He price was reasonable and his work fantastic.
  • Erin C. Nov 24, 2014
    Jason rescued my floors! I originally hired a local contractor I have work for me in the past. He said he has redone flors in the past. I should have known something was wrong in the beginning when he said he would need to rent the refinishing equipment. What conrtactor needs to rent tool anyway! So he showed up to sand the floorsand said he would be done later that day. When I came home from work 1 room was half sanded and he was gone. I called him to see what was going on. He stated there was a layer of glue on the floor and he can't remove it and he was not going to gome back and finish the job. So I called several so called pros and they all stated that it was carpet mastic and it can't be sanded off. Jason came in and said yes it is mastic but he can remove it and sand and refinish my floors. He delivered! He arrive and got to work. I came back several hours later to check on the progress. WOW. All the masitc was gone and he was almost finished sanding. He completed the whole process with the finish with in the agreed apon time and the the floors are beautiful beyond my expectations. Jason thank you for outstanding job!
  • Sarah K. Oct 20, 2014
    What a fantastic job! They really did an out standing job on my floors. They look new. Clean and professional. He is extremely knowledgeable on floors. I can't say enough. Thanks
  • John F. Jun 12, 2013
    Floor Installation or Replacement
    Verified Review
    Had several flooring contractors give us an estimate on our project. Jason was by far the most resonable, as we had a limited budget. If you're looking to get your floors looking beautiful, and have it done at a resonable cost. Then Jason is your man, he's very professional, freindly and knowlegeable. We took a little vacation while Jason refinished our floors. When we came back we were amazed at how nice they came out. Our house is 70 years old and we were told by several contractors that the floors had never been refinished. They were in pretty bad shape, Jason brought them back to life and now they look unbeliveable. I highly recommend Jason to do your flooring project. Give him a call you won't be disappointed.

Q&A

What types of customers have you worked with?
Hardwood flooring installations and refinishing, Tile installations