Support Nerds Inc

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Student age

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About

Support Nerds, Inc. is a leading service provider of Managed IT Solutions and Technical Helpdesk Support Services in US and Canada. We offer Annual Maintenance Contracts, IT Tech Support, Optimization Services, Virus Removal Services, Online & On-site Support as well as Repair Services for Computers & Printers. We thrive on making a smart world with smart technology and we back it up with smarter solutions, customer focused service, optimum support & at the end delivering what you need. And yes! By finally putting a smile on your face. We at Support Nerds believe in delivering cutting edge solutions with utmost customer satisfaction and have wonderful customers appreciating us for our support & services. Our Reviews display the credibility we take in offering industry best solutions & customer satisfaction.

Overview

Hired 1 time

100 employees

12 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check, Credit card, PayPal, and Stripe.

Social media

Facebook, Instagram, Twitter

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

I work remotely (phone or internet)

Doesn’t offer: My customers travel to me, I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for work quality, responsiveness, and value.

Exceptional 5.0

29 reviews

5

97%

4

3%

3

0%

2

0%

1

0%

Raymond F.

Dec 21, 2020

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From Google

Erika D.

Dec 30, 2020

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From Google

Amelia and Goldie were very helpful and very patient with me. They were able to resolve my issue.

Bob K.

Dec 28, 2020

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From Google

A very professional team that caters speedily to the needs of their customers. If you want a professional job, you can count on them, I say so cause I experienced their professionalism and accuracy at what they do.

Seth G.

Jan 5, 2021

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From Google

service was great problem fixed.

D W.

Dec 22, 2020

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From Google

Sam, the sr. Tech. was very patience, kind, knowledgeable and professional.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
20% Off on Products Free Diagnosis on All Tech problems
What is your typical process for working with a new customer?
We diagnose the case over the phone or chat. After diagnosis report is generated, pricing is quoted & troubleshooting is done by professional technicians to fix the problem.
What education and/or training do you have that relates to your work?
We have certified experts with extensive 10-15 years of experience working on laptops, computers, printers & network related issues. Most of them have gone through trainings related to software & hardware & remaining perform customer service jobs.