FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on your home's size and how often we clean, no hidden fees. Recurring service (weekly, biweekly, monthly) is discounted below one-time rates, and your first clean often includes a new-customer offer. We'll give you a clear, upfront quote before we ever start.
- What is your typical process for working with a new customer?
It starts with a conversation about your home, priorities, and schedule. We give you an upfront quote, book a day that works, and send a trained team to clean to our 49-Point Checklist. After the first visit we check in to fine-tune anything to your preferences.
- What education and/or training do you have that relates to your work?
Every cleaner is trained to MaidPro's standards, backed by decades of proven systems. We're background-checked, insured, and continually trained on safe products, techniques, and our 49-Point Checklist so quality stays consistent.