FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in fair and transparent pricing. We provide free on-site estimates after diagnosing the issue, with no hidden fees. Final pricing depends on the type of repair or installation needed, and all options are explained clearly before any work begins.
- What is your typical process for working with a new customer?
Once a customer reaches out, we review the issue and schedule a visit as soon as possible. A technician arrives, inspects the garage door, explains the problem, and provides a clear estimate. After approval, we complete the work efficiently and make sure everything is operating safely before leaving.
- What education and/or training do you have that relates to your work?
Our team has hands-on experience working with residential and commercial garage door systems, including repairs, replacements, and installations. We stay up to date with modern garage door technology, safety standards, and best practices through continuous on-the-job training.