Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Carpet material
Berber
Plush
Eco friendly
Other
Special features of current flooring
Irregular shape
Stairs
Radiant floor heating
Floor fixtures
Property type
Residential
Commercial
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
32 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Pat D.
Mar 10, 2025
•
Hired on Thumbtack
Amazing work and great responsiveness! We are very happy with the finished product and the professionalism involved. Highly recommend them for future flooring projects.
Details: 501 - 1,000 sq ft • 2 rooms • Carpet • Plush • I'd like the pro to buy the carpet • Residential
Carpet Installation
Kathy D.
Jul 17, 2024
•
Hired on Thumbtack
Carmen and his crew are incredible to work with! I am really picky about what I wanted for my floors and Carmen was so patient and made sure I got exactly what I wanted and were able to schedule me within a few weeks of choosing the flooring I wanted. His team were at my house all day, working on two rooms, a staircase and two landings and everything turned out better than I had hoped for. The price was very affordable, and there were no hidden fees or surprises. In fact, I received a reduced invoice because when the original carpeting was ripped up, it was determined I didn't need underlying plywood. Total pros, honest, and they do beautiful work!
Details: Laminate • 1,001 - 1,500 sq ft • Carpet • I need the professional to purchase the materials • Home
Floor Installation or Replacement
Nalini S.
Jun 20, 2024
•
Hired on Thumbtack
Carmen was very professional and his crew did an excellent job. I was in a tight schedule with different projects for the home lining up and Carmen went above and beyond to install the flooring for me before others starts. He gathered his crew to install the flooring in 2 days. He has so much dedication for his work and respectful. Will definitely hire him again and highly recommend for others
Details: Luxury vinyl flooring • 751 - 1,000 sq ft • Carpet • I need the professional to purchase the materials • Home
Floor Installation or Replacement
Anthony R.
May 5, 2025
Carmen was excellent very respective and accommodating. The guy she sent in to do the work also very respectable very efficient and very clean me and my wife couldn’t be any happier with the results of our floor by Carmen. And not to mention the two set of stairs in our home. Would highly recommend.
Toby G.
Aug 22, 2024
•
Hired on Thumbtack
Working with Floors By Napoli was a wonderful experience. Carmen is extremely kind, caring, responsive and really listens to what the customer wants and follows through. He’s very detail oriented and writes down all of the requests in the contract that you sign. Carmen is very easy to talk to and follows up with texts throughout the project to remind of upcoming events or touch base.
When it came time to work on the project, he had his crew with Marcos leading it. Marcos is extremely skilled and focuses on the more complex parts of the job. He takes his time and figures out how to best install the stair landing which was the most challenging part of the job. Marcos is attentive as well and goes above and beyond to help. This was a decently big job ripping up carpets and installing bamboo flooring in six rooms and hallway. I would highly recommend using Floors By Napoli and would happily use them again. Thank you again Carmen, Marcos and crew for all of your hard work and in helping me beautify my home!
Details: Engineered hardwood • 2,001 - 3,000 sq ft • Carpet • I have already purchased the materials • Home
Floor Installation or Replacement
Credentials
License
License type: Home Improvement Contractor Registration
License state: PA
License verified on 5/15/2025
Background Check
Carmen Napoli
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very competitive, and I only try to sell material that I know it's not problematic
How did you get started doing this type of work?
I had family members that trained me at a young age, and I never stopped
What types of customers have you worked with?
We have worked with big commercial contractors, interior designers, small custom builders, and as always a homeowner just looking to get their Floors done!
