Delong Family Cleaning, LLC
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Move out cleaning
Pets in home
Window cleaning (interior),
I cannot say enough amazing things about our experience with this amazing cleaning company. From the start, Adam was beyond professional emailing me quotes about the different cleaning services, along with additional options. As a Type A personality, there are no words to describe how phenomenally well the crew did with cleaning our house. Even with COVID-19 going on, Adam assured me the precautions he would be taking with his crew to clean our house and requested the same precautions from myself and my family if we were to be in the house while they were cleaning. We have referred Delong Family Cleaning Business to everyone we know, including our agent, and will absolutely be using their services repeatedly in the future!Apr 17, 2020Verified
Excellent service. I’m very happy with the deep cleaning done today.May 8, 2020VerifiedDelong Family Cleaning, LLC's reply
Thank you Diane! I am glad we were able to help you and your family.
Great cleaning service and affordable. Adam has been amazing with coordinating with our schedule and our needs. Definitely recommend.Apr 28, 2020Verified
Adam was hands down amazing! He contacted me promptly with a quote and availability. Fair and Reasonable Pricing. He showed up on time, and had all of my carpets cleaned in a timely manner and he did an amazing job. I highly recommend Delong Family Cleaning without hesitation, and you can not beat their prices !! THANK YOU! I will be using DFC LLC for all of my Carpet & Cleaning Needs !! They get 100 STARS!!!!Apr 28, 2020Verified
Excellent job. Very friendly. They took their time to make sure they understood what needed to be done and then did a great job. I highly recommend DeLong Family Cleaners.Mar 18, 2020VerifiedDelong Family Cleaning, LLC's reply
Thank you Mark! It was a pleasure helping your family!
- What should the customer know about your pricing (e.g., discounts, fees)?We offer flat pricing based on the size of the building and the scope of work. We offer discounts for recurring service, leaving a review, and for customer referrals.
- What is your typical process for working with a new customer?I introduce myself and explain our services. We determine the scope of work and come up with a customized quote for the client, which gets sent to them in a text and an email. The quote will have the price, the cleaning agreement, and the cleaning specification list. For new customers we require a $65 deposit upon booking, which will be deducted from the total bill upon job completion.
- What education and/or training do you have that relates to your work?5 years of experience cleaning residential and commercial properties.