FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Each job is different, it will depend on the load. Please check out Facebook Page @tmaxmovesjunk as well as our Instagram Page @tmaxmovesjunk for any upcoming discounts, announcements, deals etc.
- What is your typical process for working with a new customer?
When working with a new customer, we always want to work with their schedule & we are always no obligation. We strive to satisfy every customer. Depending on job size, we will give the customer an idea of the junk removal process, including ways to property dispose of unwanted items. We also offer time & money saving ideas that will benefit the customer. We let the customer know that when possible we recycle or donate gently used items. We give the customer a time frame to complete the job. We are specific about what gets hauled away, just in case a customer may decide on keeping some things.
- How did you get started doing this type of work?
I got started because I also do real estate investing. When I would sell properties to other investors, they would always ask “Who handles the Cleanouts”. I saw a need for Junk Removal Service & wanted to help people get projects done. Along the way, I started to get more calls for personal properties & felt more compelled to helping because I know how uncomfortable it is having clutter in my own space.