FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, transparent pricing with no hidden surprises. Pricing depends on the size of the property, the severity of the issue, materials needed, and the scope of work. We offer bundled service discounts, seasonal promotions, financing options, and custom protection plans to fit different budgets. Our focus is quality workmanship and long term value rather than cutting corners with quick temporary fixes.
- What is your typical process for working with a new customer?
Our process starts with a detailed inspection of the property. We inspect areas like the exterior, attic, basement, crawlspace, garage, and foundation depending on the concern. We document findings with photos, explain what we found in simple terms, and build a customized solution based on the home’s needs and the customer’s goals. We then provide clear pricing, explain financing options if needed, schedule the work, and keep communication open throughout the project. Our goal is to make the process easy, educational, and stress free from start to finish.
- What education and/or training do you have that relates to your work?
We have years of hands on field experience combined with ongoing industry training in pest control, termite treatments, exclusion methods, attic remediation, crawlspace restoration, insulation systems, moisture control, and wildlife prevention. We stay up to date on modern treatment methods, product safety, state regulations, and inspection procedures. Our team uses professional equipment and follows detailed service procedures to ensure every job is done safely, thoroughly, and professionally.