It’s free with no obligation to hire
Hired 3 times
23 years in business
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Carpets are beautifully cleaned. They were very nice and I'll definitely have them back!Jun 28, 2019
I Have used the services of All American to clean carpet in residential and commercial applications and always have been completely satisfied with their services.Mar 2, 2017All American Carpet & Upholstery Care's reply
Thank you very much Gene. Its nice to hear pleased customers responses!
Upholstery and Furniture Cleaning
They were responsive but couldn’t get all the dirt out of my cushion.Aug 26, 2018Verified
Very professional. Miracle workers when it comes to stain removal. Would highly recommend!Mar 11, 2017All American Carpet & Upholstery Care's reply
Thank you so much! We put our customers first and make sure all their needs are meet up to the best of our ability. Look forward to a continued relationship!
- What should the customer know about your pricing (e.g., discounts, fees)?We do free measurements and consultations, and always make sure the customers questions are all answered
- What is your typical process for working with a new customer?Setting up a suitable time for the customer and their schedule. Going over and doing an estimate while informing the potential customer of exactly what I will be doing and using as far as products and tools. Asking the questions I need to know in order to perform the job efficiently. I inform them I specialize in using solutions not chemicals, which is important to customers with children and pets.
- What education and/or training do you have that relates to your work?I have many certifications through the IICRC. I am certified to work in commercial and residential. My certifications are carpet cleaning, upholstery and fiber identification, water and smoke damage restoration and odor control. Hard floor service care and repair and reinstallation. I also have 20 years of experience with cleaning and restoring oriental rugs. I am also always going to classes to further my education, as well as putting my employees in school that way they are educated with our products and services.